The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.
Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.
At this time, this collection contains metadata about each item, with pdfs available for select items.
Submissions from 2011
Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?, Jeeyeon (Jeannie) Hahm and Youcheng Wang
Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?, Jeeyeon (Jeannie) Hahm and Youcheng Wang
Do Investors Reward Restaurant Firms That Go Abroad?, Nan Hua and Arun Upneja
Do Investors Reward Restaurant Firms That Go Abroad?, Nan Hua and Arun Upneja
Self-Monitoring, Dining Companions and the Usage of Alternative Currencies, Hsin-Hui Hu and H.G. Parsa
Self-Monitoring, Dining Companions and the Usage of Alternative Currencies, Hsin-Hui Hu and H.G. Parsa
Using Service Blueprinting to Analyze Restaurant Service Efficiency, Emily Hummel and Kevin Stephen Murphy
Using Service Blueprinting to Analyze Restaurant Service Efficiency, Emily Hummel and Kevin Stephen Murphy
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee
The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli
The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli
Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang
Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang
China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang
China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang
The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman
The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman
An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy
An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy
Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa
Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa
The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer
The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer
Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon
Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon
Menu Labeling: The New Trend, Abraham Pizam
Menu Labeling: The New Trend, Abraham Pizam
Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam
Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam
Service Orientation in the Hospitality Context, Abraham Pizam
Service Orientation in the Hospitality Context, Abraham Pizam
The Return of the Fifth Marketing Mix P, Abraham Pizam
The Return of the Fifth Marketing Mix P, Abraham Pizam
Moderator and Mediator Effects in Hospitality Research, Heejung Ro
Moderator and Mediator Effects in Hospitality Research, Heejung Ro
Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi
Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi
Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong
Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul
Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes
Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes
Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang
Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang
Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun
Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun
A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh
A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh
Submissions from 2010
A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter
A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter
Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson
Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson
Franchise partner selection decision making, Levent Altinay and Fevzi Okumus
Franchise partner selection decision making, Levent Altinay and Fevzi Okumus
An Empirical Investigation into Organizational Learning in Hotel Organization, Umut Avci, Izzet Kilinc, and Fevzi Okumus
Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson
Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson
Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger
Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger
Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun
Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun
Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes
Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes
Testing the impact of tourism on competitiveness: the case of Puerto Rico, Robertico Croes and Manuel A. Rivera
The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls
The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls
An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair
An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair
Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang
Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang
Building Association Attendance: Differences Between Chapter, Regional, and Annual Meetings from the Perception of the Association Members, Jill Fjelstul, Kimberly Severt, and Deborah Breiter
Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro
Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro
Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan
Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan
Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton
Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton
Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja
Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja
The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil
The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil
The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self
The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self
The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai
The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai
Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic
Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic
Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury
Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury
A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara
A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara
The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman
The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman
Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang
Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang
Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun
Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun
How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun