The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.

Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.

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Submissions from 2011

China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang

The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman

The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman

An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy

An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy

Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa

Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa

The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer

The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer

Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon

Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon

Menu Labeling: The New Trend, Abraham Pizam

Menu Labeling: The New Trend, Abraham Pizam

Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam

Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam

Service Orientation in the Hospitality Context, Abraham Pizam

Service Orientation in the Hospitality Context, Abraham Pizam

The Return of the Fifth Marketing Mix P, Abraham Pizam

The Return of the Fifth Marketing Mix P, Abraham Pizam

Moderator and Mediator Effects in Hospitality Research, Heejung Ro

Moderator and Mediator Effects in Hospitality Research, Heejung Ro

Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi

Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi

Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong

Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong

Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul

Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul

Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes

Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes

Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang

Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang

Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun

Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun

A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh

A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh

Submissions from 2010

A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter

A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter

Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson

Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson

Franchise partner selection decision making, Levent Altinay and Fevzi Okumus

Franchise partner selection decision making, Levent Altinay and Fevzi Okumus

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An Empirical Investigation into Organizational Learning in Hotel Organization, Umut Avci, Izzet Kilinc, and Fevzi Okumus

Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson

Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson

Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger

Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger

Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun

Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun

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Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes

Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes

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Testing the impact of tourism on competitiveness: the case of Puerto Rico, Robertico Croes and Manuel A. Rivera

The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls

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The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls

An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair

An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair

Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang

Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang

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Building Association Attendance: Differences Between Chapter, Regional, and Annual Meetings from the Perception of the Association Members, Jill Fjelstul, Kimberly Severt, and Deborah Breiter

Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro

Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro

Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan

Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan

Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton

Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton

Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja

Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja

The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil

The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil

The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self

The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self

The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai

The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai

Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic

Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic

Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury

Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury

A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara

A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara

The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman

The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman

Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang

Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang

Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun

Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun

How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun

How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun

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Food Safety at Fairs and Festivals: Vendor Knowledge and Violations at a Regional Festival, Ji-Eun Lee, Barbara A. Almanza, and Douglas C. Nelson

Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.

Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.

Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang

Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang

The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro

The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro

A Comparative Analysis of Thai Residents' Perception of Tourism’s Impacts, Siriporn McDowall and Youngsoo Choi

A Comparative Analysis of Thai Residents' Perception of Tourism’s Impacts, Siriporn McDowall and Youngsoo Choi

Thailand’s Destination Image through the Eyes of Its Citizens, Siriporn McDowall and Youngsoo Choi

Thailand’s Destination Image through the Eyes of Its Citizens, Siriporn McDowall and Youngsoo Choi

The Contribution of Theme Park and Attractions to the Social and Economic Sustainability of Destinations, Ady Milman, Fevzi Okumus, and Duncan Dickson Ph.D.

The Contribution of Theme Park and Attractions to the Social and Economic Sustainability of Destinations, Ady Milman, Fevzi Okumus, and Duncan Dickson Ph.D.

Does Mandatory Food Safety Training and Certification for Restaurant Employees Improve Inspection Outcomes?, Kevin S.W. Murphy, Robin B. DiPietro, Gerald Kock, and Jumyong (Stephen) Lee