The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.
Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.
At this time, this collection contains metadata about each item, with pdfs available for select items.
Submissions from 2010
How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun
Food Safety at Fairs and Festivals: Vendor Knowledge and Violations at a Regional Festival, Ji-Eun Lee, Barbara A. Almanza, and Douglas C. Nelson
Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.
Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.
Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang
Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang
The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro
The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro
A Comparative Analysis of Thai Residents' Perception of Tourism’s Impacts, Siriporn McDowall and Youngsoo Choi
A Comparative Analysis of Thai Residents' Perception of Tourism’s Impacts, Siriporn McDowall and Youngsoo Choi
Thailand’s Destination Image through the Eyes of Its Citizens, Siriporn McDowall and Youngsoo Choi
Thailand’s Destination Image through the Eyes of Its Citizens, Siriporn McDowall and Youngsoo Choi
The Contribution of Theme Park and Attractions to the Social and Economic Sustainability of Destinations, Ady Milman, Fevzi Okumus, and Duncan Dickson Ph.D.
The Contribution of Theme Park and Attractions to the Social and Economic Sustainability of Destinations, Ady Milman, Fevzi Okumus, and Duncan Dickson Ph.D.
Does Mandatory Food Safety Training and Certification for Restaurant Employees Improve Inspection Outcomes?, Kevin S.W. Murphy, Robin B. DiPietro, Gerald Kock, and Jumyong (Stephen) Lee
Does Mandatory Food Safety Training and Certification for Restaurant Employees Improve Inspection Outcomes?, Kevin S.W. Murphy, Robin B. DiPietro, Gerald Kock, and Jumyong (Stephen) Lee
Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry., Kevin S.W. Murphy and John A. Williams
Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry., Kevin S.W. Murphy and John A. Williams
Examining the Relationship Among Service Recovery, Affective Commitment, Calculative Commitment, And Trust for E-Travel Retailers, Khaldoon Nusair
A Conceptual Framework of Relationship Commitment: E-Travel Agencies, Khaldoon Nusair, Nan Hua, and Xu Li
A Conceptual Framework of Relationship Commitment: E-Travel Agencies, Khaldoon Nusair, Nan Hua, and Xu Li
Effect of Price Discount Frames and Levels on Consumers' Perceptions in Low‐End Service Industries, Khaldoon Khal Nusair, Hae Jin Yoon, Sandra Naipaul, and H. G. Parsa
Effect of Price Discount Frames and Levels on Consumers' Perceptions in Low‐End Service Industries, Khaldoon Khal Nusair, Hae Jin Yoon, Sandra Naipaul, and H. G. Parsa
Alcoholism Among Hospitality Employees, Abraham Pizam
Alcoholism Among Hospitality Employees, Abraham Pizam
Creating Memorable Experiences, Abraham Pizam
Creating Memorable Experiences, Abraham Pizam
Virtual Meetings: If You Can’t Fight Them, Join Them, Abraham Pizam
Virtual Meetings: If You Can’t Fight Them, Join Them, Abraham Pizam
Ecotourists' Loyalty: Will They Tell About the Destination or Will They Return?, Manuel Antonio Rivera and Robertico R. Croes
Ecotourists' Loyalty: Will They Tell About the Destination or Will They Return?, Manuel Antonio Rivera and Robertico R. Croes
Empowerment in Hospitality Organizations: Customer Orientation and Organizational Support, Heejung Ro and Po-Ju Chen
Empowerment in Hospitality Organizations: Customer Orientation and Organizational Support, Heejung Ro and Po-Ju Chen
Examining Technology Adoption and Management Perception of Inventory Management Systems: The Case of Aruba Restaurants, Kimberly Severt, Robin B. DiPietro, and Diana Herrera
Have Human Resource Information Systems Evolved into Internal e‐Commerce?, Amir Shani and Dana V. Tesone
Have Human Resource Information Systems Evolved into Internal e‐Commerce?, Amir Shani and Dana V. Tesone
An Analysis of Event Managers' Problem-Solving Propensity: Applying the Problem-Solving Inventory (PSI) to the Field of Event Management, Dana V. Tesone, Mary Jo Ross, and Randall Upchurch
Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, and Nan Hua
Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, and Nan Hua
Increased Interest Expense and Management's Expense Preference Behaviour of Publicly-Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni Repetti
Increased Interest Expense and Management's Expense Preference Behaviour of Publicly-Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni Repetti
An Epistemological View of Consumer Experiences, Andrew Walls, Fevzi Okumus, Youcheng C. Wang, and David J. Kwun
An Epistemological View of Consumer Experiences, Andrew Walls, Fevzi Okumus, Youcheng C. Wang, and David J. Kwun
Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries, Hae Jin Yoon, Khaldoon Nusair, H.G. Parsa, and Sandra Naipaul
Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries, Hae Jin Yoon, Khaldoon Nusair, H.G. Parsa, and Sandra Naipaul
Submissions from 2009
Transition from individual learning to organizational learning in tourism organizations, Umut Avci, Fevzi Okumus, and Izzet Kilinc
Transition from individual learning to organizational learning in tourism organizations, Umut Avci, Fevzi Okumus, and Izzet Kilinc
Differences Between Male and Female Sport Event Tourists: A Qualitative Study, Po-Ju Chen
Differences Between Male and Female Sport Event Tourists: A Qualitative Study, Po-Ju Chen
Comparison of Hospitality Practitioners and Student/Practitioner Work Values, Po-Ju Chen and Dana V. Tesone
Comparison of Hospitality Practitioners and Student/Practitioner Work Values, Po-Ju Chen and Dana V. Tesone
Consumers' Environmental Concerns and Behavior in the Lodging Industry: A Comparison Between the United States and Greece, Gunae Choi, H. G. Parsa, Marianna Sigala, and Sanjay Putrevu
Consumers' Environmental Concerns and Behavior in the Lodging Industry: A Comparison Between the United States and Greece, Gunae Choi, H. G. Parsa, Marianna Sigala, and Sanjay Putrevu
A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level, Youngsoo Choi and Duncan R. Dickson
A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level, Youngsoo Choi and Duncan R. Dickson
Assessing the Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza M. Cobos, Youcheng Wang, and Fevzi Okumus
Assessing the Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza M. Cobos, Youcheng Wang, and Fevzi Okumus
An Analysis of the Motivators and Inhibitors Affecting Association Meeting Attendance for Generation X and Baby Boomers, Jill Fjelstul, Kimberly Severt, and Deborah Breiter
More Marketing Expenditures, Better Hotel Financial Performance?, Nan Hua, John O'Neill, and Anna S. Mattila
More Marketing Expenditures, Better Hotel Financial Performance?, Nan Hua, John O'Neill, and Anna S. Mattila
Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries, Leonard A. Jackson and Nan Hua
Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries, Leonard A. Jackson and Nan Hua
Corporate Social Responsibility and Financial Performance: A Typology for Service Industries., Leonard A. Jackson and H.G. Parsa
Corporate Social Responsibility and Financial Performance: A Typology for Service Industries., Leonard A. Jackson and H.G. Parsa
The Joint Effects of Service Failure Mode, Recovery Effort and Gender on Customers’ Post-recovery Satisfaction, Anna S. Mattila, Wonae Cho, and Hee Jung Ro
The Joint Effects of Service Failure Mode, Recovery Effort and Gender on Customers’ Post-recovery Satisfaction, Anna S. Mattila, Wonae Cho, and Hee Jung Ro
An Analysis of International Tourism Development in Thailand: 1994-2007, Siriporn McDowall and Youcheng Wang
An Analysis of International Tourism Development in Thailand: 1994-2007, Siriporn McDowall and Youcheng Wang
Dimensions of a High Performance Management System: an Exploratory Study of the U.S. Casual Restaurant Segment, Kevin Murphy and Michael Olsen
Dimensions of a High Performance Management System: an Exploratory Study of the U.S. Casual Restaurant Segment, Kevin Murphy and Michael Olsen
Strategic Human Resource Management Performance Metrics for Unit-Level Managers: An Exploratory Study of U.S. Casual Restaurants, Kevin S.W. Murphy
An Exploratory Case Study of Factors That Impact the Turnover Intentions and Job Satisfaction of Multi-Unit Managers in the Casual Theme Segment of the US Restaurant Industry, Kevin S.W. Murphy, Robin B. DiPietro, Manuel Antonio Rivera, and Christopher C. Muller
An Exploratory Case Study of Factors That Impact the Turnover Intentions and Job Satisfaction of Multi-Unit Managers in the Casual Theme Segment of the US Restaurant Industry, Kevin S.W. Murphy, Robin B. DiPietro, Manuel Antonio Rivera, and Christopher C. Muller
The Research Design Used to Develop a High Performance Management System Construct for U.S. Restaurant Managers, Kevin S.W. Murphy and Suzanne Murrmann
The Research Design Used to Develop a High Performance Management System Construct for U.S. Restaurant Managers, Kevin S.W. Murphy and Suzanne Murrmann
Entrepreneurship and Leadership in Hospitality: Insights and Implications for Hospitality and Tourism Education – Mr. Harris Rosen in conversation with Drs. Sandra Naipaul and Youcheng Wang, Sandra Naipaul and Youcheng Wang
Entrepreneurship and Leadership in Hospitality: Insights and Implications for Hospitality and Tourism Education – Mr. Harris Rosen in conversation with Drs. Sandra Naipaul and Youcheng Wang, Sandra Naipaul and Youcheng Wang
Collaborative Destination Marketing: A Case Study of A Tri-County Agri-Tourism Destination in Ohio, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Collaborative Destination Marketing: A Case Study of A Tri-County Agri-Tourism Destination in Ohio, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Regional Destination Marketing: A Collaborative Approach, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Regional Destination Marketing: A Collaborative Approach, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Comparative Assessment of Structural Equation Modeling and Multiple Regression Research Methodologies: E-commerce Context, Khaldoon Khal Nusair and Nan Hua
Comparative Assessment of Structural Equation Modeling and Multiple Regression Research Methodologies: E-commerce Context, Khaldoon Khal Nusair and Nan Hua
Defining Hospitality: A Discussion of Pedagogical and Research Implications, Michael Ottenbacher, Robert Harrington, and H. G. Parsa
Defining Hospitality: A Discussion of Pedagogical and Research Implications, Michael Ottenbacher, Robert Harrington, and H. G. Parsa
All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover, H. G. Parsa, Dana V. Tesone, and Amanda Templeton
All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover, H. G. Parsa, Dana V. Tesone, and Amanda Templeton
Hotels as Tempting Targets for Terrorism Attacks, Abraham Pizam
Hotels as Tempting Targets for Terrorism Attacks, Abraham Pizam
Junket Trips, Abraham Pizam
Junket Trips, Abraham Pizam
The Global Financial Crisis and its Impact on the Hospitality Industry, Abraham Pizam
The Global Financial Crisis and its Impact on the Hospitality Industry, Abraham Pizam
What is the Hospitality Industry and How does it Differ from the Tourism and Travel Industries?, Abraham Pizam
What is the Hospitality Industry and How does it Differ from the Tourism and Travel Industries?, Abraham Pizam
A World Ranking of the Top 100 Hospitality and Tourism Programs, Denver E. Severt, Dana V. Tesone, Tim Bottorff, and Monica L. Carpenter
A Comparison of Motivators and Inhibitors for Association Meeting Attendance for Three Generational Cohorts, Kimberly Severt, Jill Fjelstul, and Deborah Breiter
A Comparison of Motivators and Inhibitors for Association Meeting Attendance for Three Generational Cohorts, Kimberly Severt, Jill Fjelstul, and Deborah Breiter
Show Managers' Perceptions of Customer Equity in the Convention Industry, Kimberly Severt, Denver E. Severt, and Radesh Palakurthi
Show Managers' Perceptions of Customer Equity in the Convention Industry, Kimberly Severt, Denver E. Severt, and Radesh Palakurthi