The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.

Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.

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Submissions from 2010

Does Mandatory Food Safety Training and Certification for Restaurant Employees Improve Inspection Outcomes?, Kevin S.W. Murphy, Robin B. DiPietro, Gerald Kock, and Jumyong (Stephen) Lee

Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry., Kevin S.W. Murphy and John A. Williams

Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry., Kevin S.W. Murphy and John A. Williams

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Examining the Relationship Among Service Recovery, Affective Commitment, Calculative Commitment, And Trust for E-Travel Retailers, Khaldoon Nusair

A Conceptual Framework of Relationship Commitment: E-Travel Agencies, Khaldoon Nusair, Nan Hua, and Xu Li

A Conceptual Framework of Relationship Commitment: E-Travel Agencies, Khaldoon Nusair, Nan Hua, and Xu Li

Effect of Price Discount Frames and Levels on Consumers' Perceptions in Low‐End Service Industries, Khaldoon Khal Nusair, Hae Jin Yoon, Sandra Naipaul, and H. G. Parsa

Effect of Price Discount Frames and Levels on Consumers' Perceptions in Low‐End Service Industries, Khaldoon Khal Nusair, Hae Jin Yoon, Sandra Naipaul, and H. G. Parsa

Alcoholism Among Hospitality Employees, Abraham Pizam

Alcoholism Among Hospitality Employees, Abraham Pizam

Creating Memorable Experiences, Abraham Pizam

Creating Memorable Experiences, Abraham Pizam

Virtual Meetings: If You Can’t Fight Them, Join Them, Abraham Pizam

Virtual Meetings: If You Can’t Fight Them, Join Them, Abraham Pizam

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Ecotourists' Loyalty: Will They Tell About the Destination or Will They Return?, Manuel Antonio Rivera and Robertico R. Croes

Ecotourists' Loyalty: Will They Tell About the Destination or Will They Return?, Manuel Antonio Rivera and Robertico R. Croes

Empowerment in Hospitality Organizations: Customer Orientation and Organizational Support, Heejung Ro and Po-Ju Chen

Empowerment in Hospitality Organizations: Customer Orientation and Organizational Support, Heejung Ro and Po-Ju Chen

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Examining Technology Adoption and Management Perception of Inventory Management Systems: The Case of Aruba Restaurants, Kimberly Severt, Robin B. DiPietro, and Diana Herrera

Have Human Resource Information Systems Evolved into Internal e‐Commerce?, Amir Shani and Dana V. Tesone

Have Human Resource Information Systems Evolved into Internal e‐Commerce?, Amir Shani and Dana V. Tesone

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An Analysis of Event Managers' Problem-Solving Propensity: Applying the Problem-Solving Inventory (PSI) to the Field of Event Management, Dana V. Tesone, Mary Jo Ross, and Randall Upchurch

Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, and Nan Hua

Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, and Nan Hua

Increased Interest Expense and Management's Expense Preference Behaviour of Publicly-Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni Repetti

Increased Interest Expense and Management's Expense Preference Behaviour of Publicly-Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni Repetti

An Epistemological View of Consumer Experiences, Andrew Walls, Fevzi Okumus, Youcheng C. Wang, and David J. Kwun

An Epistemological View of Consumer Experiences, Andrew Walls, Fevzi Okumus, Youcheng C. Wang, and David J. Kwun

Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries, Hae Jin Yoon, Khaldoon Nusair, H.G. Parsa, and Sandra Naipaul

Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries, Hae Jin Yoon, Khaldoon Nusair, H.G. Parsa, and Sandra Naipaul

Submissions from 2009

Transition from individual learning to organizational learning in tourism organizations, Umut Avci, Fevzi Okumus, and Izzet Kilinc

Transition from individual learning to organizational learning in tourism organizations, Umut Avci, Fevzi Okumus, and Izzet Kilinc

Differences Between Male and Female Sport Event Tourists: A Qualitative Study, Po-Ju Chen

Differences Between Male and Female Sport Event Tourists: A Qualitative Study, Po-Ju Chen

Comparison of Hospitality Practitioners and Student/Practitioner Work Values, Po-Ju Chen and Dana V. Tesone

Comparison of Hospitality Practitioners and Student/Practitioner Work Values, Po-Ju Chen and Dana V. Tesone

Consumers' Environmental Concerns and Behavior in the Lodging Industry: A Comparison Between the United States and Greece, Gunae Choi, H. G. Parsa, Marianna Sigala, and Sanjay Putrevu

Consumers' Environmental Concerns and Behavior in the Lodging Industry: A Comparison Between the United States and Greece, Gunae Choi, H. G. Parsa, Marianna Sigala, and Sanjay Putrevu

A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level, Youngsoo Choi and Duncan R. Dickson

A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level, Youngsoo Choi and Duncan R. Dickson

Assessing the Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza M. Cobos, Youcheng Wang, and Fevzi Okumus

Assessing the Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza M. Cobos, Youcheng Wang, and Fevzi Okumus

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An Analysis of the Motivators and Inhibitors Affecting Association Meeting Attendance for Generation X and Baby Boomers, Jill Fjelstul, Kimberly Severt, and Deborah Breiter

More Marketing Expenditures, Better Hotel Financial Performance?, Nan Hua, John O'Neill, and Anna S. Mattila

More Marketing Expenditures, Better Hotel Financial Performance?, Nan Hua, John O'Neill, and Anna S. Mattila

Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries, Leonard A. Jackson and Nan Hua

Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries, Leonard A. Jackson and Nan Hua

Corporate Social Responsibility and Financial Performance: A Typology for Service Industries., Leonard A. Jackson and H.G. Parsa

Corporate Social Responsibility and Financial Performance: A Typology for Service Industries., Leonard A. Jackson and H.G. Parsa

The Joint Effects of Service Failure Mode, Recovery Effort and Gender on Customers’ Post-recovery Satisfaction, Anna S. Mattila, Wonae Cho, and Hee Jung Ro

The Joint Effects of Service Failure Mode, Recovery Effort and Gender on Customers’ Post-recovery Satisfaction, Anna S. Mattila, Wonae Cho, and Hee Jung Ro

An Analysis of International Tourism Development in Thailand: 1994-2007, Siriporn McDowall and Youcheng Wang

An Analysis of International Tourism Development in Thailand: 1994-2007, Siriporn McDowall and Youcheng Wang

Dimensions of a High Performance Management System: an Exploratory Study of the U.S. Casual Restaurant Segment, Kevin Murphy and Michael Olsen

Dimensions of a High Performance Management System: an Exploratory Study of the U.S. Casual Restaurant Segment, Kevin Murphy and Michael Olsen

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Strategic Human Resource Management Performance Metrics for Unit-Level Managers: An Exploratory Study of U.S. Casual Restaurants, Kevin S.W. Murphy

An Exploratory Case Study of Factors That Impact the Turnover Intentions and Job Satisfaction of Multi-Unit Managers in the Casual Theme Segment of the US Restaurant Industry, Kevin S.W. Murphy, Robin B. DiPietro, Manuel Antonio Rivera, and Christopher C. Muller

An Exploratory Case Study of Factors That Impact the Turnover Intentions and Job Satisfaction of Multi-Unit Managers in the Casual Theme Segment of the US Restaurant Industry, Kevin S.W. Murphy, Robin B. DiPietro, Manuel Antonio Rivera, and Christopher C. Muller

The Research Design Used to Develop a High Performance Management System Construct for U.S. Restaurant Managers, Kevin S.W. Murphy and Suzanne Murrmann

The Research Design Used to Develop a High Performance Management System Construct for U.S. Restaurant Managers, Kevin S.W. Murphy and Suzanne Murrmann

Entrepreneurship and Leadership in Hospitality: Insights and Implications for Hospitality and Tourism Education – Mr. Harris Rosen in conversation with Drs. Sandra Naipaul and Youcheng Wang, Sandra Naipaul and Youcheng Wang

Entrepreneurship and Leadership in Hospitality: Insights and Implications for Hospitality and Tourism Education – Mr. Harris Rosen in conversation with Drs. Sandra Naipaul and Youcheng Wang, Sandra Naipaul and Youcheng Wang

Collaborative Destination Marketing: A Case Study of A Tri-County Agri-Tourism Destination in Ohio, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus

Collaborative Destination Marketing: A Case Study of A Tri-County Agri-Tourism Destination in Ohio, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus

Regional Destination Marketing: A Collaborative Approach, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus

Regional Destination Marketing: A Collaborative Approach, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus

Comparative Assessment of Structural Equation Modeling and Multiple Regression Research Methodologies: E-commerce Context, Khaldoon Khal Nusair and Nan Hua

Comparative Assessment of Structural Equation Modeling and Multiple Regression Research Methodologies: E-commerce Context, Khaldoon Khal Nusair and Nan Hua

Defining Hospitality: A Discussion of Pedagogical and Research Implications, Michael Ottenbacher, Robert Harrington, and H. G. Parsa

Defining Hospitality: A Discussion of Pedagogical and Research Implications, Michael Ottenbacher, Robert Harrington, and H. G. Parsa

All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover, H. G. Parsa, Dana V. Tesone, and Amanda Templeton

All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover, H. G. Parsa, Dana V. Tesone, and Amanda Templeton

Hotels as Tempting Targets for Terrorism Attacks, Abraham Pizam

Hotels as Tempting Targets for Terrorism Attacks, Abraham Pizam

Junket Trips, Abraham Pizam

Junket Trips, Abraham Pizam

The Global Financial Crisis and its Impact on the Hospitality Industry, Abraham Pizam

The Global Financial Crisis and its Impact on the Hospitality Industry, Abraham Pizam

What is the Hospitality Industry and How does it Differ from the Tourism and Travel Industries?, Abraham Pizam

What is the Hospitality Industry and How does it Differ from the Tourism and Travel Industries?, Abraham Pizam

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A World Ranking of the Top 100 Hospitality and Tourism Programs, Denver E. Severt, Dana V. Tesone, Tim Bottorff, and Monica L. Carpenter

A Comparison of Motivators and Inhibitors for Association Meeting Attendance for Three Generational Cohorts, Kimberly Severt, Jill Fjelstul, and Deborah Breiter

A Comparison of Motivators and Inhibitors for Association Meeting Attendance for Three Generational Cohorts, Kimberly Severt, Jill Fjelstul, and Deborah Breiter

Show Managers' Perceptions of Customer Equity in the Convention Industry, Kimberly Severt, Denver E. Severt, and Radesh Palakurthi

Show Managers' Perceptions of Customer Equity in the Convention Industry, Kimberly Severt, Denver E. Severt, and Radesh Palakurthi

Testing the Impact of a Promotional Video on Destination Image Change: Application of China as a Tourism Destination, Amir Shani, Po-Ju Chen, Youcheng C. Wang, and Nan Hua

Testing the Impact of a Promotional Video on Destination Image Change: Application of China as a Tourism Destination, Amir Shani, Po-Ju Chen, Youcheng C. Wang, and Nan Hua

Assessing the Viability of Repeat Visitors to Cultural Events: Evidence from the Zora! Festival, Amir Shani, Manuel Antonio Rivera, and Tadayuki Hara

Assessing the Viability of Repeat Visitors to Cultural Events: Evidence from the Zora! Festival, Amir Shani, Manuel Antonio Rivera, and Tadayuki Hara

Impacts of a Historical Film on the Destination Image of South America, Amir Shani, Youcheng Wang, Simon Hudson, and Sergio Moreno Gil

Impacts of a Historical Film on the Destination Image of South America, Amir Shani, Youcheng Wang, Simon Hudson, and Sergio Moreno Gil

Applying Expenditure-based Segmentation on Special-Interest Tourists: The Case of Golf Travelers, Amir Shani, Youcheng Wang, Joe Hutchinson, and Fujun Lai

Applying Expenditure-based Segmentation on Special-Interest Tourists: The Case of Golf Travelers, Amir Shani, Youcheng Wang, Joe Hutchinson, and Fujun Lai

Charting Production Systems for Golf and Club Operations, Dana V. Tesone, Leonard A. Jackson, and Jill Fjelstul

Charting Production Systems for Golf and Club Operations, Dana V. Tesone, Leonard A. Jackson, and Jill Fjelstul

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Hotel and Restaurant Entry-Level Job Competencies: Comparisons of Management and Worker Perceptions, Dana V. Tesone and Peter Ricci

Enhancing Tourism Functions of Beijing Folklore Villages: Issues and Approaches, Jing Wang, Youcheng Wang, and Li-xin Guo

Enhancing Tourism Functions of Beijing Folklore Villages: Issues and Approaches, Jing Wang, Youcheng Wang, and Li-xin Guo

Cooperative Destination Marketing: Theoretical Foundations and Implications to Tourism Marketing in China, Youcheng Wang

Cooperative Destination Marketing: Theoretical Foundations and Implications to Tourism Marketing in China, Youcheng Wang