The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.

Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.

At this time, this collection contains metadata about each item, with pdfs available for select items.


Submissions from 2022

The Role of Organizational Factors on Employee Engagement and Hospitality Service Co-creation, Prakash K. Chathoth, Eric S.W. Chan, Robert J. Harrington, Fevzi Okumus, and Zibin Song

What Matters, and What Matters Most? Exploring Resident Satisfaction in Continuing Care Retirement Communities, Suja Chaulagain, Jianwen (Simon) Li, and Abraham Pizam

Committed to Conservation: Tourism in Developed and Developing Contexts, Renzo Cordina, Martin Gannon, Babak Taheri, Fevzi Okumus, and Sean Lochrie


A Modern Guide to Tourism Economics, Chapter 1: Introduction, Robertico Croes and Yang Yang

Exploring Relative Resilience of Airbnb and Hotel Industry to Risks and External Shocks, Marcos de Medeiros, Jinghua Xie, and Denver E. Severt

Travel and Life: A Developmental Perspective on Tourism Consumption Over the Life Course, Xiaoxiao Fu, Ksenia Kirillova, and Xinran Y. Lehto

Investigating the Effects of Service Recovery Strategies on Consumer Forgiveness and Post-Trust in the Food Delivery Sector, Martin Gannon, Babak Taheri, Jamie Thompson, Roya Rahimi, and Bendegul Okumus


Hospitality Art: A Research Note on the Main Factors Affecting Attractiveness of Visual Art in Airbnb Settings, Maksim Godovykh and Carissa A. Baker


VR in Tourism: A New Call for Virtual Tourism Experience amid and after the COVID-19 Pandemic, Maksim Godovykh, Carissa Baker, and Alan Fyall

Virtual Versus Face-to-face Events: The Effects of Event Type on Attendees' Attitudes and Behavioral Intentions, Maksim Godovykh, Alan Fyall, Abraham Pizam, Murat Hancer, and Jeffrey Cassisi


Emotions, Feelings, and Moods in Tourism and Hospitality Research: Conceptual and Methodological Differences, Maksim Godovykh and Asli Tasci

The Impact of eWOM Source Credibility on Destination Visit Intention and Online Involvement: A Case of Chinese Tourists, M. Rosario Gonzalez-Rodriguez, M. Carmen Diaz-Fernandez, Anil Bilgihan, Fevzi Okumus, and Fangfang Shi

From Finance to Adventure: Using ERM as a Framework in Adventure Tourism, Marcus Hansen, Alan Fyall, and Thanasis Spyriadis

Customers’ Behavioural Immune System Responses to Pathogen Cues at Tourism and Hospitality Facilities During the COVID-19 Pandemic, Arthur Huang, Melissa Farboudi Jahromi, and Julia Marquez

How do Restaurants' Violations Contribute to COVID-19 Transmission?, Arthur Huang, Adam Haney, Efren De La Mora Velasco, and Nan Hua

Leveraging Data Analytics to Understand the Relationship Between Restaurants' Safety Violations and COVID-19 Transmission, Arthur Huang, Efren De la Mora Velasco, Ashkan Farhangi, Anil Bilgihan, and Melissa Farboudi Jahromi


The Future of Destination Marketing Organizations in the Insight Era, Arthur Huang, Efren De la Mora Velasco, Adam Haney, and Sergio Alvarez

Airline Service: low-Cost-Carriers (LCCs) Failure and Passenger Emotional Experience, Halimin Jerjanto, Muslim Amin, Fevzi Okumus, and Cihan Cobanoglu

Tourism and Yuan-based Strangership, Ting Jiang, Li Miao, and Xiaoxiao Fu

Investigating the Effect of Alternative Golf Experience on Traditional Golf: An Integrated Framework of Perceived Value, Satisfaction, and Involvement, Juhee Kang, David J. Kwun, and Jeeyeon (Jeannie) Hahm

Can Cruise Services Satisfy Chinese Outbound Travelers? An Importance-Performance Analysis, Haiyan Kong, Fevzi Okumus, Roya Rahimi, Naipeng Bu, and Zihan Yin

Consumer Attitude in Student Housing Evaluation: A Case of A Hospitality Satellite Campus, David J. Kwun


Hungry for Food and Community: A Study of Visitors to Food and Wine Festivals, Mohammed Lefrid and Edwin N. Torres

Immigrant Hospitality Workers: Familism, Acculturation Experiences, and Perception of Workplace, Mohammed Lefrid, Edwin N. Torres, and Fevzi Okumus

Senior Leadership Succession and Market Share: An Econometric Case Study on Native American Casinos, Mark Legg, Apostolos Ampountolas, and Murat Hancer

Tourism Development and Quality of Life Interdependence with Evolving Age-Cohort-Based Population, Jianwen (Simon) Li, Jorge Ridderstaat, and Elizabeth Yost

Foodstagramming as a Self-presentational Behavior: Perspectives of Tourists and Residents, Bingna Lin, Xiaoxiao Fu, and Lu Lu

A Conceptual Research: The Regulatory Role of Peer-to-Peer Engagement Behaviors, Meizhen Lin, Li Miao, Wei Wei, and Hyoungeun Moon

Destination Image Perception of Shenzhen: An Analysis of Discourse Based on Chinese and Western Visitors' Online Reviews, Jing Luo, Fevzi Okumus, and Babak Taheri

The Role of Meeting Size in Attendees' Psychological Response and Consequence Behavior: A Social Anxiety Approach, Ying (Tracy) Lu, Wei Wei, Laurie Wu, Jason Swanson, and Donald Getz

Studying the Relationship between Human Resources Practices, Employee Motivation, and Online Hotel Reviews: An Empirical Approach to the Hospitality Industry, Jessica Vieira de Souza Meira, Murat Hancer, Sara JG do Anjos, and Anita Eves

Importance-Performance Analysis of Socially Sustainable Practices in U.S. Restaurants: A Consumer Perspective in the Quasi-Post-Pandemic Context, Cynthia Mejia, Monika Bak, Piotr Zientara, and Marissa Orlowski

Consumer Reactions to Different Robotic Servers in Theme Parks, Ady Milman and Asli Tasci

How Resilient are Wine Tourism destinations to Health-Related Security Threats? A Winery Perspective, Britta Niklas, Alexandre Guedes, Robin M. Back, Joao Rebelo, and V. Felipe Laurie

The Effects of Demographics and Nutritional Knowledge on Hotel Employees' External and Emotional Eating, Bendegul Okumus, Suja Chaulagain, and Ibrahim Giritlioglu

The Unintended Effects of Tamper-Evident Food Closures, Marissa Orlowski, Sarah Lefebvre, and Laura Boman

Measuring the Effect of Infectious Disease-Induced Uncertainty on Hotel Room Demand: A Longitudinal Analysis of U.S. Hotel Industry, Ozgur Ozdemir, Murat Kizildag, Tarik Dogru, and Melih Maganoglu

Service Quality Dimensions in Hotel Service Delivery Options: Comparison between Human Interaction Service and Self-Service Technology, Soona Park, David J. Kwun, Jeong-Yeol Park, and Diego Bufquin

Factors Affecting Hotel Managers' Intentions to Adopt Robotic Technologies: A Global Study, Abraham Pizam, Ahmet Ozturk, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jessica Meira, Mercedes Raquel Garcia Revilla, Deepa Sethi, Ye Shen, Olimpia State, Ahmet Hacikara, and Suja Chaulagain

Determinants of Customer Satisfaction and eWOM in the Sharing Economy: Timeshare versus Peer-to-Peer Accommodations, Jennifer Redditt, Marissa Orlowski, Alan Fyall, Amy Gregory, and Hee Jung Ro

Beyond Income: US Households' Financial Position Perceptions and Their Willingness to Consume Tourism, Jorge Ridderstaat

A Framework for Understanding the Nexus Between Tourism Development and Poverty: Application to Honduras, Jorge Ridderstaat, Xiaoxiao Fu, and Bingna Lin

Familiarity, Involvement, Satisfaction and Behavioral Intentions: The Case of an African-American Cultural Festival, Manuel Rivera, Valeriya Shapoval, Kelly Semrad, and Marcos Medeiros

The Impact of LGBT Friendliness on Sexual Minority Customers' Perceptions and Intentions to Stay, Heejung Ro and Marryam Khan

Will Diners be Enticed to be Travelers? The Role of Ethnic Food Consumption and its Antecedents, Fangfang Shi, Bekir Bora Dedeoglu, and Bendegul Okumus

Constructing a Smart Destination Framework: A Destination Marketing Organization Perspective, Ekaterina Sorokina, Youcheng Wang, Alan Fyall, Peter Lugosi, Edwin N. Torres, and Timothy Jung

The Effect of Resident-tourist Interaction Quality on Destination Image and Loyalty, Dimitrios Stylidis, Kyle Maurice Woosnam, and Asli D. A. Tasci

Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity, Asli D. A. Tasci, Abdullah Uslu, Dimitrios Stylidis, and Kyle Maurice Woosnam

Sustainable Tourism Consumer: Socio-demographic, Psychographic and Behavioral Characteristics, Asli Tasci, Alan Fyall, and Kyle Maurice Woosnam

Exploring the Resource Potential for the Development of Ecological Tourism in Rural Areas: the Case of Kazakhstan, Aizhan Tleuberdinova, Xeniya V. Kulik, and Stephen Pratt

The Adventurous Tourist Amidst a Pandemic: Effects of Personality, Attitudes, and Affect, Edwin Torres, Wei Wei, and Jorge Ridderstaat

Does Self-congruity or Functional Congruity Better Predict Destination Attachment? A Higher-order Structural Model, Ahmet Usakli, Kemal Gurkan Kucukergin, Da Shi, and Fevzi Okumus


Developing and Validating a Scale of Tourism Gentrification in Rural Areas, Chaohui Wang, Yumei Xu, and Tingting Zhang

Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective, Jiaxin (Sylvia) Wang, Xiaoxiao Fu, Youcheng Wang, and Fuxiang Wei

Gender Stereotyping and its Impact on Perceived Emotional Leadership in the Hospitality Industry: A Mixed-methods Study, Wei Xiong, Shiyun Chen, Bendegul Okumus, and Fang Fan

Does Hotel Class Moderate the Impact of Crime on Operating Performance?, Yang Yang and Nan Hua

Virtual Reality in Destination Marketing: Telepresence, Social Presence, and Tourists’ Visit Intentions, Tianyu Ying, Jingyi Tang, Shun Ye, Xiaoyuan Tan, and Wei Wei

Integrating Authenticity, Well-being, and Memorability in Heritage Tourism: A Two-Site Investigation, Xiaoli Yi, Xiaoxiao Fu, Vera Shanshan Lin, and Honggen Xiao

Service Security Breaches: The Impact of Comparative Optimism, Lu Zhang, Wei Wei, and Nan Hua

A Qualitative Assessment of Hotel Employee Engagement in Anti-Human-Trafficking Initiatives, Tingting (Christina) Zhang, Giulio Ronzoni, Marcos de Medeiros, and Diego Bufquin

Submissions from 2021

Which Construct is Better at Explaining Residents' Involvement in Tourism; Emotional Solidarity or Empowerment?, Kayode D. Aleshinloye, Kyle Maurice Woosnam, Emrullah Erul, Courtney Suess, Inhye Kong, and B. Bynum Boley

Is Lodging Research Suffering from Methods Bias? An Assessment of Published Research During 1990-2016, Faizan Ali, Mehmet Ali Koseoglu, Fevzi Okumus, Eka Diraksa Putra, Mehmet Yildiz, and Ismail Cagri Dogan

Does Resource-based View Explain Outsourcing Intention: Revenue Management Perspective, Mehmet Altin

Why Do They Come Back? The Effects of Winery Tourists' Motivations and Satisfaction on Repeat Visits and Revisit Intentions, Robin M. Back, Diego Bufquin, and Jeong-Yeol Park

Exploring a Wine Farm Micro-cluster: A Novel Business Model of Diversified Ownership, Robin M. Back, Linda L. Lowry, and Lindsey M. Higgins

Eco-guilt in Tourism: Do Tourists Intend to Behave Environmentally Friendly and Still Revisit?, Frida Bahja and Murat Hancer

The Economic Impacts of Tropical Cyclones on a Mature Destination, Florida, USA, Christina Estela Brown, Sergio Alvarez, Naveen Eluru, and Arthur Huang

Employee Work Status, Mental Health, Substance Use, and Career Turnover Intentions: An Examination of Restaurant Employees During COVID-19, Diego Bufquin, Jeong-Yeol Park, Robin M. Back, Jessica Vieira de Souza Meira, and Stephen Kyle Hight

Why Cleaning the Invisible in Restaurants is Important During COVID-19: A Case Study of Indoor Air Quality of an Open-kitchen Restaurant, Howook (Sean) Chang, Bradford Capuozzo, Bendegul Okumus, and Meehee Cho

An Integrated Behavioral Model for Medical Tourism: An American Perspective, Suja Chaulagain, Abraham Pizam, and Youcheng Wang

Factors Affecting Seniors' Decision to Relocate to Senior Living Communities, Suja Chaulagain, Abraham Pizam, Youcheng Wang, Denver Severt, and Reid Oetjen

The Empowering Role of Hospitable Telemedicine Experience in Reducing Isolation and Anxiety: Evidence From the COVID-19 Pandemic, Yusi Cheng, Wei Wei, and YunYing (Susan) Zhong

Customer Engagement Research in Hospitality and Tourism: A Systematic Review, Shuping Chen, Xiaoyun Han, Anil Bilgihan, and Fevzi Okumus

Tourism Specialization, Economic Growth, Human Development and Transition Economies: The Case of Poland, Robertico Croes, Jorge Ridderstaat, Monika Bak, and Piotr Zientara

The Role of Elaboration Likelihood Routes in Relationships Between User-generated Content and Willingness to Pay More, Bekir Bora Dedeoğlu, Anil Bilgihan, Ben Haobin Ye, Yajun Wang, and Fevzi Okumus

Who Makes Acquisitions? An Empirical Investigation of Restaurant Firm, Tarik Dogru, Ozgur Ozdemir, Murat Kizildag, and Aysa Ipek Erdogan

Human Resources Management as a Factor Determining the Organizational Effectiveness of DMOs: A Case Study of RTOs in Poland, Wojciech Fedyk, Mariusz Sołtysik, Piotr Oleśniewicz, Jacek Borzyszkowski, and Jeffrey Weinland

Healthy Food Exposition Attendees’ Purchasing Strategies: A Mental Budgeting Perspective, Xiaoxiao Fu, Bingna Lin, and Yao-Chin Wang

Memorable Boat Show Experiences: Examining the Mechanisms of Value and Mianzi from the Perspective of High-end Chinese Attendees, Xiaoxiao Fu, Bingna Lin, Yao-Chin Wang, and Yanyan Sun

The Effect of Perceived Error Stability, Brand Perception, and Relationship Norms on Consumer Reaction to Data Breaches, Yixing (Lisa) Gao, Lu Zhang, and Wei Wei


Antecedents and Outcomes of Health Risk Perceptions in Tourism, Following the COVID-19 Pandemic, Maksim Godovykh, Abraham Pizam, and Frida Bahja


COVID-19 and Tourism: Analyzing the Effects of COVID-19 Statistics and Media Coverage on Attitudes toward Tourism, Maksim Godovykh, Jorge Ridderstaat, Carissa Baker, and Alan Fyall


The Influence of Post-visit Emotions on Destination Loyalty, Maksim Godovykh and Asli D. A. Tasci

UGC Involvement, Motivation and Personality: Comparison between China and Spain, M. Rosario Gonzalez-Rodriguez, M. Carmen Diaz-Fernandez, Anil Bilghan, Fangfang Shi, and Fevzi Okumus

Exploring the Links Among Corporate Social Responsibility, Reputation, and Performance From a Multi-Dimensional Perspective, M. Rosario González-Rodríguez, M. Carmen Díaz-Fernández, Fangfang Shi, and Fevzi Okumus

The Role of Occupational Therapy in Accessible Tourism, Marcus Hansen, Alan Fyall, Rhiannon Macpherson, and Joanne Horley

The Speed of Change and Performance Risk: Examining the Impacts of IT Spending in the US Hotel Industry, Nan Hua, Tingting Zhang, Melissa F. Jahromi, and Agnes DeFranco

Exploring Skill-based Career Transitions for Entry-level Hospitality and Tourism Workers, Arthur Huang and Mark Baker

A Network Analysis of Cross-Occupational Skill Transferability for the Hospitality Industry, Arthur Huang, Tyler Fisher, Huiling Ding, and Zhishan Guo

How Do Hurricanes Impact the Tourism Economy?, Arthur Huang and Marcos Medeiros

COVID-19 and the Future of Work in the Hospitality Industry, Arthur Huang, Efren De la Mora Velasco, Jessica Marsh, and Hannah Workman

COVID-19, Mental Health Problems, and Their Detrimental Effects on Hotel Employees’ Propensity to be Late for Work, Absenteeism, and Life Satisfaction, Osman M. Karatepe, Mehmet Bahri Saydam, and Fevzi Okumus

Workplace Romance Across Different Industries With a Focus on Hospitality and Leisure, Jalayer Khalilzadeh and Abraham Pizam

Competitor Intelligence and Analysis (CIA) Model and Online Reviews: Integrating Big Data Text Mining with Network Analysis for Strategic Analysis, Mehmet Ali Köseoglu, Fuad Mehraliyev, Mehmet Atlin, and Fevzi Okumus

Coopetition Strategies for Competitive Intelligence Practices-Evidence from Full-Service Hotels, Mehmet Ali Köseoglu, Melissa Yan Yee Yick, and Fevzi Okumus

Using Social Learning Theory in Examining YouTube Viewers’ Desire to Imitate Travel Vloggers, Linh He Le and Murat Hancer

Crowding-out or Crowding-in: The Impact of Chinese Tourists on Selected Tourist Segments in Vietnam Destinations, Linh H. Le and Jorge Ridderstaat

Developing an Overarching Framework on Theme Park Research: A Critical Review Method, Bin Li, Tingting Zhang, Nan Hua, and Melissa Farboudi Jahromi

A Dynamic Model of Crisis Management from a Stakeholder Perspective: The Case of COVID-19 in China, Bin Li, Tingting Zhang, Nan Hua, and Youcheng Wang

Transcending the COVID-19 Crisis: Business Resilience and Innovation of the Restaurant Industry in China, Bin LI, YunYing (Susan) Zhong, Tingting Zhang, and Nan Hua