The active research contribution of UCF’s Rosen College faculty, which represents the broad spectrum of the hospitality management industry, are well recognized and respected by their peers, making UCF’s Rosen College of Hospitality Management one of the most influential and cutting-edge voices in hospitality and tourism research and education.
Over the years, the College has been consistently ranked one of the top programs in research productivity and scholarly activities (Schmidgall, Woods, & Hardigree, 2007; Severt, Tesone, Bottorff & Carpenter, 2009) in the world by peer-reviewed professional publications. Their research contributions can be widely witnessed by top tier journal publications, conference presentations and industry consulting.
At this time, this collection contains metadata about each item, with pdfs available for select items.
Submissions from 2022
The Role of Organizational Factors on Employee Engagement and Hospitality Service Co-creation, Prakash K. Chathoth, Eric S.W. Chan, Robert J. Harrington, Fevzi Okumus, and Zibin Song
What Matters, and What Matters Most? Exploring Resident Satisfaction in Continuing Care Retirement Communities, Suja Chaulagain, Jianwen (Simon) Li, and Abraham Pizam
Committed to Conservation: Tourism in Developed and Developing Contexts, Renzo Cordina, Martin Gannon, Babak Taheri, Fevzi Okumus, and Sean Lochrie
A Modern Guide to Tourism Economics, Chapter 1: Introduction, Robertico Croes and Yang Yang
Exploring Relative Resilience of Airbnb and Hotel Industry to Risks and External Shocks, Marcos de Medeiros, Jinghua Xie, and Denver E. Severt
Travel and Life: A Developmental Perspective on Tourism Consumption Over the Life Course, Xiaoxiao Fu, Ksenia Kirillova, and Xinran Y. Lehto
Investigating the Effects of Service Recovery Strategies on Consumer Forgiveness and Post-Trust in the Food Delivery Sector, Martin Gannon, Babak Taheri, Jamie Thompson, Roya Rahimi, and Bendegul Okumus
Hospitality Art: A Research Note on the Main Factors Affecting Attractiveness of Visual Art in Airbnb Settings, Maksim Godovykh and Carissa A. Baker
VR in Tourism: A New Call for Virtual Tourism Experience amid and after the COVID-19 Pandemic, Maksim Godovykh, Carissa Baker, and Alan Fyall
Virtual Versus Face-to-face Events: The Effects of Event Type on Attendees' Attitudes and Behavioral Intentions, Maksim Godovykh, Alan Fyall, Abraham Pizam, Murat Hancer, and Jeffrey Cassisi
Emotions, Feelings, and Moods in Tourism and Hospitality Research: Conceptual and Methodological Differences, Maksim Godovykh and Asli Tasci
The Impact of eWOM Source Credibility on Destination Visit Intention and Online Involvement: A Case of Chinese Tourists, M. Rosario Gonzalez-Rodriguez, M. Carmen Diaz-Fernandez, Anil Bilgihan, Fevzi Okumus, and Fangfang Shi
From Finance to Adventure: Using ERM as a Framework in Adventure Tourism, Marcus Hansen, Alan Fyall, and Thanasis Spyriadis
Customers’ Behavioural Immune System Responses to Pathogen Cues at Tourism and Hospitality Facilities During the COVID-19 Pandemic, Arthur Huang, Melissa Farboudi Jahromi, and Julia Marquez
How do Restaurants' Violations Contribute to COVID-19 Transmission?, Arthur Huang, Adam Haney, Efren De La Mora Velasco, and Nan Hua
Leveraging Data Analytics to Understand the Relationship Between Restaurants' Safety Violations and COVID-19 Transmission, Arthur Huang, Efren De la Mora Velasco, Ashkan Farhangi, Anil Bilgihan, and Melissa Farboudi Jahromi
The Future of Destination Marketing Organizations in the Insight Era, Arthur Huang, Efren De la Mora Velasco, Adam Haney, and Sergio Alvarez
Airline Service: low-Cost-Carriers (LCCs) Failure and Passenger Emotional Experience, Halimin Jerjanto, Muslim Amin, Fevzi Okumus, and Cihan Cobanoglu
Tourism and Yuan-based Strangership, Ting Jiang, Li Miao, and Xiaoxiao Fu
Investigating the Effect of Alternative Golf Experience on Traditional Golf: An Integrated Framework of Perceived Value, Satisfaction, and Involvement, Juhee Kang, David J. Kwun, and Jeeyeon (Jeannie) Hahm
Can Cruise Services Satisfy Chinese Outbound Travelers? An Importance-Performance Analysis, Haiyan Kong, Fevzi Okumus, Roya Rahimi, Naipeng Bu, and Zihan Yin
Consumer Attitude in Student Housing Evaluation: A Case of A Hospitality Satellite Campus, David J. Kwun
Hungry for Food and Community: A Study of Visitors to Food and Wine Festivals, Mohammed Lefrid and Edwin N. Torres
Immigrant Hospitality Workers: Familism, Acculturation Experiences, and Perception of Workplace, Mohammed Lefrid, Edwin N. Torres, and Fevzi Okumus
Senior Leadership Succession and Market Share: An Econometric Case Study on Native American Casinos, Mark Legg, Apostolos Ampountolas, and Murat Hancer
Tourism Development and Quality of Life Interdependence with Evolving Age-Cohort-Based Population, Jianwen (Simon) Li, Jorge Ridderstaat, and Elizabeth Yost
Foodstagramming as a Self-presentational Behavior: Perspectives of Tourists and Residents, Bingna Lin, Xiaoxiao Fu, and Lu Lu
A Conceptual Research: The Regulatory Role of Peer-to-Peer Engagement Behaviors, Meizhen Lin, Li Miao, Wei Wei, and Hyoungeun Moon
Destination Image Perception of Shenzhen: An Analysis of Discourse Based on Chinese and Western Visitors' Online Reviews, Jing Luo, Fevzi Okumus, and Babak Taheri
The Role of Meeting Size in Attendees' Psychological Response and Consequence Behavior: A Social Anxiety Approach, Ying (Tracy) Lu, Wei Wei, Laurie Wu, Jason Swanson, and Donald Getz
Studying the Relationship between Human Resources Practices, Employee Motivation, and Online Hotel Reviews: An Empirical Approach to the Hospitality Industry, Jessica Vieira de Souza Meira, Murat Hancer, Sara JG do Anjos, and Anita Eves
Importance-Performance Analysis of Socially Sustainable Practices in U.S. Restaurants: A Consumer Perspective in the Quasi-Post-Pandemic Context, Cynthia Mejia, Monika Bak, Piotr Zientara, and Marissa Orlowski
Consumer Reactions to Different Robotic Servers in Theme Parks, Ady Milman and Asli Tasci
How Resilient are Wine Tourism destinations to Health-Related Security Threats? A Winery Perspective, Britta Niklas, Alexandre Guedes, Robin M. Back, Joao Rebelo, and V. Felipe Laurie
The Effects of Demographics and Nutritional Knowledge on Hotel Employees' External and Emotional Eating, Bendegul Okumus, Suja Chaulagain, and Ibrahim Giritlioglu
The Unintended Effects of Tamper-Evident Food Closures, Marissa Orlowski, Sarah Lefebvre, and Laura Boman
Measuring the Effect of Infectious Disease-Induced Uncertainty on Hotel Room Demand: A Longitudinal Analysis of U.S. Hotel Industry, Ozgur Ozdemir, Murat Kizildag, Tarik Dogru, and Melih Maganoglu
Service Quality Dimensions in Hotel Service Delivery Options: Comparison between Human Interaction Service and Self-Service Technology, Soona Park, David J. Kwun, Jeong-Yeol Park, and Diego Bufquin
Factors Affecting Hotel Managers' Intentions to Adopt Robotic Technologies: A Global Study, Abraham Pizam, Ahmet Ozturk, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jessica Meira, Mercedes Raquel Garcia Revilla, Deepa Sethi, Ye Shen, Olimpia State, Ahmet Hacikara, and Suja Chaulagain
Determinants of Customer Satisfaction and eWOM in the Sharing Economy: Timeshare versus Peer-to-Peer Accommodations, Jennifer Redditt, Marissa Orlowski, Alan Fyall, Amy Gregory, and Hee Jung Ro
Beyond Income: US Households' Financial Position Perceptions and Their Willingness to Consume Tourism, Jorge Ridderstaat
A Framework for Understanding the Nexus Between Tourism Development and Poverty: Application to Honduras, Jorge Ridderstaat, Xiaoxiao Fu, and Bingna Lin
Familiarity, Involvement, Satisfaction and Behavioral Intentions: The Case of an African-American Cultural Festival, Manuel Rivera, Valeriya Shapoval, Kelly Semrad, and Marcos Medeiros
The Impact of LGBT Friendliness on Sexual Minority Customers' Perceptions and Intentions to Stay, Heejung Ro and Marryam Khan
Will Diners be Enticed to be Travelers? The Role of Ethnic Food Consumption and its Antecedents, Fangfang Shi, Bekir Bora Dedeoglu, and Bendegul Okumus
Constructing a Smart Destination Framework: A Destination Marketing Organization Perspective, Ekaterina Sorokina, Youcheng Wang, Alan Fyall, Peter Lugosi, Edwin N. Torres, and Timothy Jung
The Effect of Resident-tourist Interaction Quality on Destination Image and Loyalty, Dimitrios Stylidis, Kyle Maurice Woosnam, and Asli D. A. Tasci
Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity, Asli D. A. Tasci, Abdullah Uslu, Dimitrios Stylidis, and Kyle Maurice Woosnam
Sustainable Tourism Consumer: Socio-demographic, Psychographic and Behavioral Characteristics, Asli Tasci, Alan Fyall, and Kyle Maurice Woosnam
Exploring the Resource Potential for the Development of Ecological Tourism in Rural Areas: the Case of Kazakhstan, Aizhan Tleuberdinova, Xeniya V. Kulik, and Stephen Pratt
The Adventurous Tourist Amidst a Pandemic: Effects of Personality, Attitudes, and Affect, Edwin Torres, Wei Wei, and Jorge Ridderstaat
Does Self-congruity or Functional Congruity Better Predict Destination Attachment? A Higher-order Structural Model, Ahmet Usakli, Kemal Gurkan Kucukergin, Da Shi, and Fevzi Okumus
Developing and Validating a Scale of Tourism Gentrification in Rural Areas, Chaohui Wang, Yumei Xu, and Tingting Zhang
Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective, Jiaxin (Sylvia) Wang, Xiaoxiao Fu, Youcheng Wang, and Fuxiang Wei
Gender Stereotyping and its Impact on Perceived Emotional Leadership in the Hospitality Industry: A Mixed-methods Study, Wei Xiong, Shiyun Chen, Bendegul Okumus, and Fang Fan
Does Hotel Class Moderate the Impact of Crime on Operating Performance?, Yang Yang and Nan Hua
Virtual Reality in Destination Marketing: Telepresence, Social Presence, and Tourists’ Visit Intentions, Tianyu Ying, Jingyi Tang, Shun Ye, Xiaoyuan Tan, and Wei Wei
Integrating Authenticity, Well-being, and Memorability in Heritage Tourism: A Two-Site Investigation, Xiaoli Yi, Xiaoxiao Fu, Vera Shanshan Lin, and Honggen Xiao
Service Security Breaches: The Impact of Comparative Optimism, Lu Zhang, Wei Wei, and Nan Hua
A Qualitative Assessment of Hotel Employee Engagement in Anti-Human-Trafficking Initiatives, Tingting (Christina) Zhang, Giulio Ronzoni, Marcos de Medeiros, and Diego Bufquin
Submissions from 2021
Which Construct is Better at Explaining Residents' Involvement in Tourism; Emotional Solidarity or Empowerment?, Kayode D. Aleshinloye, Kyle Maurice Woosnam, Emrullah Erul, Courtney Suess, Inhye Kong, and B. Bynum Boley
Is Lodging Research Suffering from Methods Bias? An Assessment of Published Research During 1990-2016, Faizan Ali, Mehmet Ali Koseoglu, Fevzi Okumus, Eka Diraksa Putra, Mehmet Yildiz, and Ismail Cagri Dogan
Does Resource-based View Explain Outsourcing Intention: Revenue Management Perspective, Mehmet Altin
Why Do They Come Back? The Effects of Winery Tourists' Motivations and Satisfaction on Repeat Visits and Revisit Intentions, Robin M. Back, Diego Bufquin, and Jeong-Yeol Park
Exploring a Wine Farm Micro-cluster: A Novel Business Model of Diversified Ownership, Robin M. Back, Linda L. Lowry, and Lindsey M. Higgins
Eco-guilt in Tourism: Do Tourists Intend to Behave Environmentally Friendly and Still Revisit?, Frida Bahja and Murat Hancer
The Economic Impacts of Tropical Cyclones on a Mature Destination, Florida, USA, Christina Estela Brown, Sergio Alvarez, Naveen Eluru, and Arthur Huang
Employee Work Status, Mental Health, Substance Use, and Career Turnover Intentions: An Examination of Restaurant Employees During COVID-19, Diego Bufquin, Jeong-Yeol Park, Robin M. Back, Jessica Vieira de Souza Meira, and Stephen Kyle Hight
Why Cleaning the Invisible in Restaurants is Important During COVID-19: A Case Study of Indoor Air Quality of an Open-kitchen Restaurant, Howook (Sean) Chang, Bradford Capuozzo, Bendegul Okumus, and Meehee Cho
An Integrated Behavioral Model for Medical Tourism: An American Perspective, Suja Chaulagain, Abraham Pizam, and Youcheng Wang
Factors Affecting Seniors' Decision to Relocate to Senior Living Communities, Suja Chaulagain, Abraham Pizam, Youcheng Wang, Denver Severt, and Reid Oetjen
The Empowering Role of Hospitable Telemedicine Experience in Reducing Isolation and Anxiety: Evidence From the COVID-19 Pandemic, Yusi Cheng, Wei Wei, and YunYing (Susan) Zhong
Customer Engagement Research in Hospitality and Tourism: A Systematic Review, Shuping Chen, Xiaoyun Han, Anil Bilgihan, and Fevzi Okumus
Tourism Specialization, Economic Growth, Human Development and Transition Economies: The Case of Poland, Robertico Croes, Jorge Ridderstaat, Monika Bak, and Piotr Zientara
The Role of Elaboration Likelihood Routes in Relationships Between User-generated Content and Willingness to Pay More, Bekir Bora Dedeoğlu, Anil Bilgihan, Ben Haobin Ye, Yajun Wang, and Fevzi Okumus
Who Makes Acquisitions? An Empirical Investigation of Restaurant Firm, Tarik Dogru, Ozgur Ozdemir, Murat Kizildag, and Aysa Ipek Erdogan
Human Resources Management as a Factor Determining the Organizational Effectiveness of DMOs: A Case Study of RTOs in Poland, Wojciech Fedyk, Mariusz Sołtysik, Piotr Oleśniewicz, Jacek Borzyszkowski, and Jeffrey Weinland
Healthy Food Exposition Attendees’ Purchasing Strategies: A Mental Budgeting Perspective, Xiaoxiao Fu, Bingna Lin, and Yao-Chin Wang
Memorable Boat Show Experiences: Examining the Mechanisms of Value and Mianzi from the Perspective of High-end Chinese Attendees, Xiaoxiao Fu, Bingna Lin, Yao-Chin Wang, and Yanyan Sun
The Effect of Perceived Error Stability, Brand Perception, and Relationship Norms on Consumer Reaction to Data Breaches, Yixing (Lisa) Gao, Lu Zhang, and Wei Wei
Antecedents and Outcomes of Health Risk Perceptions in Tourism, Following the COVID-19 Pandemic, Maksim Godovykh, Abraham Pizam, and Frida Bahja
COVID-19 and Tourism: Analyzing the Effects of COVID-19 Statistics and Media Coverage on Attitudes toward Tourism, Maksim Godovykh, Jorge Ridderstaat, Carissa Baker, and Alan Fyall
The Influence of Post-visit Emotions on Destination Loyalty, Maksim Godovykh and Asli D. A. Tasci
UGC Involvement, Motivation and Personality: Comparison between China and Spain, M. Rosario Gonzalez-Rodriguez, M. Carmen Diaz-Fernandez, Anil Bilghan, Fangfang Shi, and Fevzi Okumus
Exploring the Links Among Corporate Social Responsibility, Reputation, and Performance From a Multi-Dimensional Perspective, M. Rosario González-Rodríguez, M. Carmen Díaz-Fernández, Fangfang Shi, and Fevzi Okumus
The Role of Occupational Therapy in Accessible Tourism, Marcus Hansen, Alan Fyall, Rhiannon Macpherson, and Joanne Horley
The Speed of Change and Performance Risk: Examining the Impacts of IT Spending in the US Hotel Industry, Nan Hua, Tingting Zhang, Melissa F. Jahromi, and Agnes DeFranco
Exploring Skill-based Career Transitions for Entry-level Hospitality and Tourism Workers, Arthur Huang and Mark Baker
A Network Analysis of Cross-Occupational Skill Transferability for the Hospitality Industry, Arthur Huang, Tyler Fisher, Huiling Ding, and Zhishan Guo
How Do Hurricanes Impact the Tourism Economy?, Arthur Huang and Marcos Medeiros
COVID-19 and the Future of Work in the Hospitality Industry, Arthur Huang, Efren De la Mora Velasco, Jessica Marsh, and Hannah Workman
COVID-19, Mental Health Problems, and Their Detrimental Effects on Hotel Employees’ Propensity to be Late for Work, Absenteeism, and Life Satisfaction, Osman M. Karatepe, Mehmet Bahri Saydam, and Fevzi Okumus
Workplace Romance Across Different Industries With a Focus on Hospitality and Leisure, Jalayer Khalilzadeh and Abraham Pizam
Competitor Intelligence and Analysis (CIA) Model and Online Reviews: Integrating Big Data Text Mining with Network Analysis for Strategic Analysis, Mehmet Ali Köseoglu, Fuad Mehraliyev, Mehmet Atlin, and Fevzi Okumus
Coopetition Strategies for Competitive Intelligence Practices-Evidence from Full-Service Hotels, Mehmet Ali Köseoglu, Melissa Yan Yee Yick, and Fevzi Okumus
Using Social Learning Theory in Examining YouTube Viewers’ Desire to Imitate Travel Vloggers, Linh He Le and Murat Hancer
Crowding-out or Crowding-in: The Impact of Chinese Tourists on Selected Tourist Segments in Vietnam Destinations, Linh H. Le and Jorge Ridderstaat
Developing an Overarching Framework on Theme Park Research: A Critical Review Method, Bin Li, Tingting Zhang, Nan Hua, and Melissa Farboudi Jahromi
A Dynamic Model of Crisis Management from a Stakeholder Perspective: The Case of COVID-19 in China, Bin Li, Tingting Zhang, Nan Hua, and Youcheng Wang
Transcending the COVID-19 Crisis: Business Resilience and Innovation of the Restaurant Industry in China, Bin LI, YunYing (Susan) Zhong, Tingting Zhang, and Nan Hua