Submissions from 2011
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee
The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli
Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang
China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang
The CASAS (Cultures and Species Abjectly Sacrificed) Project, Barry J. Mauer
The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman
An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy
Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa
The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer
Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon
Menu Labeling: The New Trend, Abraham Pizam
Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam
Service Orientation in the Hospitality Context, Abraham Pizam
The Return of the Fifth Marketing Mix P, Abraham Pizam
Moderator and Mediator Effects in Hospitality Research, Heejung Ro
Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi
Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul
Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes
Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang
Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun
A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh
Submissions from 2010
A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter
Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson
Franchise partner selection decision making, Levent Altinay and Fevzi Okumus
Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson
Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger
Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun
Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes
The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls
An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair
Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang
Quick Articles: Embedding Federated Search into the OPAC, Josh Greben and Athena Hoeppner
Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro
Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan
Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton
Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja
The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil
The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self
The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai
Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic
Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury
A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara
The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman
Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang
Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun
How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun
Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.
Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang
The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro
A Comparative Analysis of Thai Residents' Perception of Tourism’s Impacts, Siriporn McDowall and Youngsoo Choi
Thailand’s Destination Image through the Eyes of Its Citizens, Siriporn McDowall and Youngsoo Choi
The Contribution of Theme Park and Attractions to the Social and Economic Sustainability of Destinations, Ady Milman, Fevzi Okumus, and Duncan Dickson Ph.D.
Does Mandatory Food Safety Training and Certification for Restaurant Employees Improve Inspection Outcomes?, Kevin S.W. Murphy, Robin B. DiPietro, Gerald Kock, and Jumyong (Stephen) Lee
Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry., Kevin S.W. Murphy and John A. Williams
A Conceptual Framework of Relationship Commitment: E-Travel Agencies, Khaldoon Nusair, Nan Hua, and Xu Li
Effect of Price Discount Frames and Levels on Consumers' Perceptions in Low‐End Service Industries, Khaldoon Khal Nusair, Hae Jin Yoon, Sandra Naipaul, and H. G. Parsa
Alcoholism Among Hospitality Employees, Abraham Pizam
Creating Memorable Experiences, Abraham Pizam
Virtual Meetings: If You Can’t Fight Them, Join Them, Abraham Pizam
Ecotourists' Loyalty: Will They Tell About the Destination or Will They Return?, Manuel Antonio Rivera and Robertico R. Croes
Empowerment in Hospitality Organizations: Customer Orientation and Organizational Support, Heejung Ro and Po-Ju Chen
Have Human Resource Information Systems Evolved into Internal e‐Commerce?, Amir Shani and Dana V. Tesone
Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, and Nan Hua
Increased Interest Expense and Management's Expense Preference Behaviour of Publicly-Traded Restaurant Firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni Repetti
An Epistemological View of Consumer Experiences, Andrew Walls, Fevzi Okumus, Youcheng C. Wang, and David J. Kwun
Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries, Hae Jin Yoon, Khaldoon Nusair, H.G. Parsa, and Sandra Naipaul
Submissions from 2009
Transition from individual learning to organizational learning in tourism organizations, Umut Avci, Fevzi Okumus, and Izzet Kilinc
Differences Between Male and Female Sport Event Tourists: A Qualitative Study, Po-Ju Chen
Comparison of Hospitality Practitioners and Student/Practitioner Work Values, Po-Ju Chen and Dana V. Tesone
Consumers' Environmental Concerns and Behavior in the Lodging Industry: A Comparison Between the United States and Greece, Gunae Choi, H. G. Parsa, Marianna Sigala, and Sanjay Putrevu
A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level, Youngsoo Choi and Duncan R. Dickson
Assessing the Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza M. Cobos, Youcheng Wang, and Fevzi Okumus
More Marketing Expenditures, Better Hotel Financial Performance?, Nan Hua, John O'Neill, and Anna S. Mattila
Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries, Leonard A. Jackson and Nan Hua
Corporate Social Responsibility and Financial Performance: A Typology for Service Industries., Leonard A. Jackson and H.G. Parsa
The Joint Effects of Service Failure Mode, Recovery Effort and Gender on Customers’ Post-recovery Satisfaction, Anna S. Mattila, Wonae Cho, and Hee Jung Ro
An Analysis of International Tourism Development in Thailand: 1994-2007, Siriporn McDowall and Youcheng Wang
Dimensions of a High Performance Management System: an Exploratory Study of the U.S. Casual Restaurant Segment, Kevin Murphy and Michael Olsen
An Exploratory Case Study of Factors That Impact the Turnover Intentions and Job Satisfaction of Multi-Unit Managers in the Casual Theme Segment of the US Restaurant Industry, Kevin S.W. Murphy, Robin B. DiPietro, Manuel Antonio Rivera, and Christopher C. Muller
The Research Design Used to Develop a High Performance Management System Construct for U.S. Restaurant Managers, Kevin S.W. Murphy and Suzanne Murrmann
Entrepreneurship and Leadership in Hospitality: Insights and Implications for Hospitality and Tourism Education – Mr. Harris Rosen in conversation with Drs. Sandra Naipaul and Youcheng Wang, Sandra Naipaul and Youcheng Wang
Collaborative Destination Marketing: A Case Study of A Tri-County Agri-Tourism Destination in Ohio, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Regional Destination Marketing: A Collaborative Approach, Sandra Naipaul, Youcheng Wang, and Fevzi Okumus
Comparative Assessment of Structural Equation Modeling and Multiple Regression Research Methodologies: E-commerce Context, Khaldoon Khal Nusair and Nan Hua
Defining Hospitality: A Discussion of Pedagogical and Research Implications, Michael Ottenbacher, Robert Harrington, and H. G. Parsa
All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover, H. G. Parsa, Dana V. Tesone, and Amanda Templeton
"Kerem Hemed", the Hebrew Periodical of Wissenschaft des Judentums in Galicia and Italy, M Pelli
Hotels as Tempting Targets for Terrorism Attacks, Abraham Pizam
Junket Trips, Abraham Pizam
The Global Financial Crisis and its Impact on the Hospitality Industry, Abraham Pizam
What is the Hospitality Industry and How does it Differ from the Tourism and Travel Industries?, Abraham Pizam
A Comparison of Motivators and Inhibitors for Association Meeting Attendance for Three Generational Cohorts, Kimberly Severt, Jill Fjelstul, and Deborah Breiter
Show Managers' Perceptions of Customer Equity in the Convention Industry, Kimberly Severt, Denver E. Severt, and Radesh Palakurthi
Testing the Impact of a Promotional Video on Destination Image Change: Application of China as a Tourism Destination, Amir Shani, Po-Ju Chen, Youcheng C. Wang, and Nan Hua
Assessing the Viability of Repeat Visitors to Cultural Events: Evidence from the Zora! Festival, Amir Shani, Manuel Antonio Rivera, and Tadayuki Hara
Impacts of a Historical Film on the Destination Image of South America, Amir Shani, Youcheng Wang, Simon Hudson, and Sergio Moreno Gil
Applying Expenditure-based Segmentation on Special-Interest Tourists: The Case of Golf Travelers, Amir Shani, Youcheng Wang, Joe Hutchinson, and Fujun Lai
Charting Production Systems for Golf and Club Operations, Dana V. Tesone, Leonard A. Jackson, and Jill Fjelstul
Enhancing Tourism Functions of Beijing Folklore Villages: Issues and Approaches, Jing Wang, Youcheng Wang, and Li-xin Guo