Submissions from 2012
Role of Intangible Assets in Foreign-Market Entry-Mode Decisions: A Longitudinal Study of American Lodging Firms, Gunae Choi and H.G. Parsa
An Empirical Study Of Hospitality Management Student Attitudes Toward Group Projects: Instructional Factors And Team Problems, Youngsoo Choi and Heejung Ro
Assessing Tourism Development from Sen’s Capability Approach, Robertico R. Croes
Does Discounting Work in the Lodging Industry?, Robertico R. Croes and Kelly J. Semrad
Building collections in IRs from external data sources, Sai Deng and Susan Matveyeva
Journey Stories: Central Florida Memory, Lee Dotson
The Research Lifecycle at UCF: A library-led institutional collaboration to develop a mental model of research support and services, Lee Dotson, Corinne Bishop, and Penny Beile
The Research Lifecycle: A Mental Model of Research Support and Services at UCF, Lee Dotson, Rich Gause, and Selma Jaskowski
That was Orlando. This is Central Florida Memory!, Lee Dotson and Selma Jaskowski
Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA, Robert C. Ford, Bo Edvardsson, Duncan Dickson Ph.D., and Bo Enquist
Destination Collaboration: A Critical Review of Theoretical Approaches to A Multi-dimensional Phenomenon, Alan Fyall, Brian Garrod, and Youcheng Wang
Editorial, Alan Fyall, Brian Garrod, and Youcheng Wang
Kano's Model: An Integrative Review of Theory and Applications to the Field of Hospitality and Tourism, Amy Gregory and H.G. Parsa
The Bibliometrics of Satisficing: Web Scale Discovery for Graduate and Faculty Literature Reviews, Athena Hoeppner
Financial Characteristics and Outperformance: Evidence of a Contemporary Framework From the US Lodging Industry, Nan Hua, Khaldoon Nusair, and Arun Upneja
Eating-Out Motivations and Variety-Seeking Behavior: An Exploratory Approach on Loyalty Behavior, David J. Kwun, Joyce Hyunjoo Hwang, and Tae-Hee Kim
Managing Revenue in Scottish Visitor Attractions, Anna Leask, Alan Fyall, and Brian Garrod
Does Transformational Leadership Style Influence Employees’ Attitudes Toward Food Safety Practices?, Ji-Eun Lee, Barbara A. Almanza, SooCheong (Shawn) Jang, Douglas C. Nelson, and Richard F. Ghiselli
The Role Demographics Have on Customer Involvement in Obtaining a Hotel Discount and Implications for Hotel Revenue Management Strategy, Seung Hyun Lee, Billy Bai, and Kevin Stephen Murphy
Oracles and Divinations: A Monument to Biocultural Diversity Loss., Barry J. Mauer
Postcards as Representation of a Destination Image: The Case of Berlin, Ady Milman
Examining the Guest Experience in Themed Amusement Parks: Preliminary evidence from China, Ady Milman and Xu Li
The Role of Online Social Network Travel Websites in Creating Social Interaction for Gen Y Travelers, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus
Generation Y Travelers’ Commitment to Online Social Network Websites, Khaldoon Nusair, Anil Bilgihan, Fevzi Okumus, and Cihan Cobanoglu
Cultural Tourism in Turkey: A Missed Opportunity, Fevzi Okumus, Umut Avci, Izzet Kilic, and Andrew Walls
Psychographics: Static or Dynamic?, Jeong-Yeol Park and SooCheong (Shawn) Jang
Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay, H.G. Parsa, Amy Gregory, John Self, and Kirti Dutta
Illicit Drug Use among Hospitality Employees, Abraham Pizam
Smoking Rates Among Hospitality Employees, Abraham Pizam
Discover EDS: Tales of Implementation and Use, Audrey Powers, Lily Todorinova, Shannon E. Fox, and Athena Hoeppner
Hospitality Leadership College Programs: Competency Evolution or Transitional Terminology?, Dana V. Tesone
Mental Maturity and Workplace Motivation for Hospitality and Tourism Practitioners, Dana V. Tesone
Collaborative Marketing in a Regional Destination: Evidence from Central Florida, Youcheng Wang, Joe Hutchinson, Fevzi Okumus, and Sandra Naipaul
Submissions from 2011
Strategic orientation and performance of tourism firms: Evidence from a developing country, Umut Avci, Melih Madanoglu, and Fevzi Okumus
Try To Be Complete on Something: Tips on Building a Highly Specialized Subject Collection, Tim Bottorff
Developing Effective Communication Strategies for the Spanish and Haitian-Creole-Speaking Workforce in Hotel Companies, Po-Ju Chen, Fevzi Okumus, Nan Hua, and Khaldoon Nusair
Restaurant QSC Inspections and Financial Performance: An Empirical Investigation, Robin B. DiPietro, H.G. Parsa, and Amy Gregory
Enhancing Customer Self-Efficacy in Co-producing Service Experiences, Robert C. Ford and Duncan Dickson Ph.D.
Power Asymmetries in Tourism Distribution Channels, Robert C. Ford, Youcheng Wang, and Alex Vestal
The Singularity of Puppies, Michael Furlong
Engaging Residents as Stakeholders of the Visitor Attraction, Brian Garrod, Alan Fyall, Anna Leask, and Elaine Reid
Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?, Jeeyeon (Jeannie) Hahm and Youcheng Wang
Discovering Choices: The Web Scale Discovery Marketplace, Athena Hoeppner
What's in the Web Scale Discovery Fruit Basket: Abstract, Athena Hoeppner
A Web Scale Discover Refresher, Athena Hoeppner and Linda Gibson-Young
eResource Access Support: Go Team, Athena Hoeppner and Ying Zhang
Do Investors Reward Restaurant Firms That Go Abroad?, Nan Hua and Arun Upneja
Self-Monitoring, Dining Companions and the Usage of Alternative Currencies, Hsin-Hui Hu and H.G. Parsa
Using Service Blueprinting to Analyze Restaurant Service Efficiency, Emily Hummel and Kevin Stephen Murphy
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee
The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli
Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang
China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang
The CASAS (Cultures and Species Abjectly Sacrificed) Project, Barry J. Mauer
The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman
An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy
Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa
The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer
Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon
It’s Okay to BE Gay…: A Librarian’s Journey to Acceptance and Activism, Jason D. Phillips
Menu Labeling: The New Trend, Abraham Pizam
Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam
Service Orientation in the Hospitality Context, Abraham Pizam
The Return of the Fifth Marketing Mix P, Abraham Pizam
Moderator and Mediator Effects in Hospitality Research, Heejung Ro
Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi
Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul
Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes
Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang
Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun
A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh
Submissions from 2010
A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter
Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson
Franchise partner selection decision making, Levent Altinay and Fevzi Okumus
Insight into amusement park ride and device safety in the United States, Brian Avery and Duncan R. Dickson
Customer mistreatment: A test of the triangle model, Mary Bardes, Robert C. Ford, Duncan R. Dickson, and Robert Folger
Information technology and competitive advantage in hotel companies, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and David Joon-Wuk Kwun
Measuring and Explaining Competitiveness in the Context of Small Island Destinations, Robertico R. Croes
The Value of Destination Loyalty: Myth or Reality?, Robertico R. Croes, Amir Shani, and Andrew Walls
An HR Perspective: The Global Hunt for Talent in the Digital Age, Duncan Dickson Ph.D. and Khaldoon Nusair
Key Issues for ICT Applications: Impacts and Implications for Hospitality Operations., Robin B. DiPietro and Youcheng C. Wang
Quick Articles: Embedding Federated Search into the OPAC, Josh Greben and Athena Hoeppner
Towards a Functional Model of Website Evaluation: A Case Study of Casual Dining Restaurants, Amy Gregory, Youcheng C. Wang, and Robin B. DiPietro
Corporate Social Responsibility: What the Top Three Theme Parks in Orlando Reporting?, Judy Holcomb, Fevzi Okumus, and Anil Bilgihan
Forces Driving the Growth of the Restaurant Industry in the USA, Nan Hua and Amanda Templeton
Can We See the Intangibles? Valuation of Intangible Assets for Publicly Traded Hotel Firms in the United States., Nan Hua and Arun Upneja
The Influence of a Film on Destination Image and the Desire to Travel: A Cross Cultural Perspective, Simon Hudson, Youcheng Wang, and Sergio Moreno Gil
The Dynamics of Green Restaurant Patronage, Hsin-Hui Hu, H.G. Parsa, and John Self
The Impact of Satisfaction Judgment on Behavioral Intentions: An Investigation of Golf Travelers, Joe Hutchinson, Youcheng C. Wang, and Fujun Lai
Online Social Networking: Redefining the Human Web, Michael L. Kasavana, Khaldoon Nusair, and Katherine Teodosic
Determining the Timeshare Owner-Heritage/Cultural Tourist Connection, Tammie Kaufman and Michael Scantlebury
A Historical Perspective and Empirical Analysis on Development of Theme Parks in Japan, Seiji Kawamura and Tadayuki Hara
The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors, BeomCheol Peter Kim, Ken W. McCleary, and Tammie Kaufman
Examining the Tourism Distribution Channel: Evolution and Transformation, John Kracht and Youcheng C. Wang
Effects of Campus Foodservice Attributes on Perceived Value, Satisfaction, and Consumer Attitude: A Gender-Difference Approach, David J. Kwun
How Extended Hotel Brands Affect the Lodging Portfolio?, David J. Kwun
Increasing Student Learning in the Classroom through Experiential Learning Programs outside the Classroom, Scott Lee and Duncan Dickson Ph.D.
Evaluating the Effectiveness of Destination Marketing Organisations' Websites: Evidence from China, Xu Li and Youcheng C. Wang
The Role of Self-Service Technologies in Restoring Justice, Anna S. Mattila, Wonae Cho, and Heejung Ro