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Submissions from 2016

Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver Severt

Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver Severt

Conflict And Commitment In The Restaurant Industry: Perceptions From The Generation Y Viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver E. Severt

Conflict And Commitment In The Restaurant Industry: Perceptions From The Generation Y Viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver E. Severt

Customer acceptance of cashless payment systems in the hospitality industry, Ahmet B. Ozturk

Customer acceptance of cashless payment systems in the hospitality industry, Ahmet B. Ozturk

What Keeps the Mobile Hotel Booking Users Loyal? Investigating the Roles of Self-Efficacy, Compatibility, Perceived Ease of Use, and Perceived Convenience, Ahmet B. Ozturk, Anil Bilgihan, Khaldoon Nusair, and Fevzi Okumus

What Keeps the Mobile Hotel Booking Users Loyal? Investigating the Roles of Self-Efficacy, Compatibility, Perceived Ease of Use, and Perceived Convenience, Ahmet B. Ozturk, Anil Bilgihan, Khaldoon Nusair, and Fevzi Okumus

The Jihadists’ Holy War on the Hospitality and Tourism Industries, Abraham Pizam

The Jihadists’ Holy War on the Hospitality and Tourism Industries, Abraham Pizam

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Latour’s AIME, Indigenous Critique, and Ontological Turns in a Mexican Psychiatric Hospital: Approaching Registers of Visibility in Three Conceptual Turns, Beatriz M. Reyes-Foster

A two-way causal chain between tourism development and quality of life in a small island destination: An empirical analysis, Jorge Ridderstaat, Robertico Croes, and Peter Nijkamp

A two-way causal chain between tourism development and quality of life in a small island destination: An empirical analysis, Jorge Ridderstaat, Robertico Croes, and Peter Nijkamp

Developing mobile services: A look at first-time and repeat visitors in a small island destination, Manuel Rivera, Robertico Croes, and YunYing Zhong

Developing mobile services: A look at first-time and repeat visitors in a small island destination, Manuel Rivera, Robertico Croes, and YunYing Zhong

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Summary: We Mean Business: A BI Session for Business Case Analysis Students, Meg K. Scharf

Performance measures for strategic revenue management: RevPAR vs. GOPPAR, Zvi Schwartz, Mehmet Altin, and Manisha Singal

Performance measures for strategic revenue management: RevPAR vs. GOPPAR, Zvi Schwartz, Mehmet Altin, and Manisha Singal

Hotel daily occupancy forecasting with competitive sets: a recursive algorithm, Zvi Schwartz, Muzaffer Uysal, Timothy Webb, and Mehmet Altin

Hotel daily occupancy forecasting with competitive sets: a recursive algorithm, Zvi Schwartz, Muzaffer Uysal, Timothy Webb, and Mehmet Altin

Credit Availability and Capital Structures: Does Size Matter? An Analysis of the U.S. Lodging Industry, Dipendra Singh

Credit Availability and Capital Structures: Does Size Matter? An Analysis of the U.S. Lodging Industry, Dipendra Singh

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Playing for First Place: An Analysis of Online Reviews and their Impact on Local Market Rankings, Dipendra Singh, Edwin N. Torres, and April Robertson-Ring

Consumer-based brand equity of a destination: Perceptions of sports tourists and non-sports tourists, Asli D. A. Tasci, Jeeyeon (Jeannie) Hahm, and Deborah Breiter

Consumer-based brand equity of a destination: Perceptions of sports tourists and non-sports tourists, Asli D. A. Tasci, Jeeyeon (Jeannie) Hahm, and Deborah Breiter

Developing a Scale of Hospitableness: A Tale of Two Worlds, Asli D.A. Tasci and Kelly J. Semrad

Developing a Scale of Hospitableness: A Tale of Two Worlds, Asli D.A. Tasci and Kelly J. Semrad

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Grow Your Own Academic Library Scholarly Communication Program, Barbara Tierney, Lee Dotson, Ven Basco, John Venecek, and Sarah A. Norris

Guest Interactions and the Formation of Memorable Experiences: An Ethnography, Edwin N. Torres

Guest Interactions and the Formation of Memorable Experiences: An Ethnography, Edwin N. Torres

Asynchronous Video Interviews in the Hospitality Industry: Considerations for Virtual Employee Selection, Edwin N. Torres and Cynthia Mejia

Asynchronous Video Interviews in the Hospitality Industry: Considerations for Virtual Employee Selection, Edwin N. Torres and Cynthia Mejia

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Let's 'Meetup' at the Theme Park, Edwin N. Torres and Marissa Orlowski

Towards a Model of Electronic Word-of-Mouth and Its Impact on the Hotel Industry, Edwin N. Torres and Dipendra Singh

Towards a Model of Electronic Word-of-Mouth and Its Impact on the Hotel Industry, Edwin N. Torres and Dipendra Singh

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry, Edwin N. Torres, Mathilda van Niekerk, and Marissa Orlowski

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry, Edwin N. Torres, Mathilda van Niekerk, and Marissa Orlowski

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Applicability and usefulness of the stakeholder strategy matrix for festival management, Mathilda Van Niekerk

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The identification and differentiation of festival stakeholders: A new perspective, Mathilda Van Niekerk and Donald Getz

Improving Consumer Commitment Through the Integration of Self-service Echnologies: A Transcendent Consumer Experience Perspective, Wei Wei, Edwin N. Torres, and Nan Hua

Improving Consumer Commitment Through the Integration of Self-service Echnologies: A Transcendent Consumer Experience Perspective, Wei Wei, Edwin N. Torres, and Nan Hua

Market accessibility and hotel prices in the Caribbean: The moderating effect of quality-signaling factors, Yang Yang, Noah J. Mueller, and Robertico Croes

Market accessibility and hotel prices in the Caribbean: The moderating effect of quality-signaling factors, Yang Yang, Noah J. Mueller, and Robertico Croes

Submissions from 2015

Who are the bulls and bears in global lodging markets?, Albert Barreda and M. Kizildag

Who are the bulls and bears in global lodging markets?, Albert Barreda and M. Kizildag

Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews, Katerina Berezina, Anil Bilgihan, Cihan Cobanoglu, and Fevzi Okumus

Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews, Katerina Berezina, Anil Bilgihan, Cihan Cobanoglu, and Fevzi Okumus

Consumer Perception of Knowledge-Sharing in Travel-Related Online Social Networks, Anil Bilgihan, Albert A. Barreda, Fevzi Okumus, and Khaldoon Nusair

Consumer Perception of Knowledge-Sharing in Travel-Related Online Social Networks, Anil Bilgihan, Albert A. Barreda, Fevzi Okumus, and Khaldoon Nusair

Generating Brand Awareness in Online Social Networks, Anil Bilgihan, Khaldoon Nusair, Albert Barreda, and Fevzi Okumus

Generating Brand Awareness in Online Social Networks, Anil Bilgihan, Khaldoon Nusair, Albert Barreda, and Fevzi Okumus

Applying flow theory to booking experiences: An integrated model in an online service context, Anil Bilgihan, Khaldoon Nusair, Fevzi Okumus, and Cihan Cobanoglu

Applying flow theory to booking experiences: An integrated model in an online service context, Anil Bilgihan, Khaldoon Nusair, Fevzi Okumus, and Cihan Cobanoglu

College students' decision-making for study abroad - Anecdotes from a U.S. hospitality and tourism internship program in China, Liping A. Cai, Wei Wei, Ying Lu, and Jonathon J. Day

College students' decision-making for study abroad - Anecdotes from a U.S. hospitality and tourism internship program in China, Liping A. Cai, Wei Wei, Ying Lu, and Jonathon J. Day

College students’ decision-making for study abroad – Anecdotes from a U.S. hospitality and tourism internship program in China, Liping A. Cai, W. Wei, Ying (Tracy) Lu, and Jonathon J. Day

Barriers to Environmental Technology Adoption in Hotels, Eric S. W. Chan, Fevzi Okumus, and Wilco Chan

Barriers to Environmental Technology Adoption in Hotels, Eric S. W. Chan, Fevzi Okumus, and Wilco Chan

Digital Marketing Technologies and New Markets: From Embryonic Markets to Digital Marketing, Antonia Correia, Metin Kozak, Alan Fyall, and Juergen Gnoth

Digital Marketing Technologies and New Markets: From Embryonic Markets to Digital Marketing, Antonia Correia, Metin Kozak, Alan Fyall, and Juergen Gnoth

Tourism and Human Development, Robertico Croes and Manuel A. Rivera

Tourism and Human Development, Robertico Croes and Manuel A. Rivera

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Tourism potential to benefit the poor: a social accounting matrix model applied to Ecuador, Robertico Croes and Manuel A. Rivera

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Women at a Music Festival: Biological Sex Defining Motivation and Behavioral Intentions, Robertico R. Croes and Seung Hyan Lee

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Moderating the Impact of e-Commerce Expenses on Financial Performance in US Upper Upscale Hotels: The Role of Property Size, Agnes L. DeFranco, Cristian Morosan, and Nan Hua

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Applying RDA to CONTENTdm & Islandora, Sai Deng

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Redefining scholarly services in a research lifecycle, Sai Deng and Lee Dotson

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Applying RDA to digital resources metadata, Sai Deng and Peter Spyers-Duran

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Data Management Plans, Lee Dotson

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Meet STARS (and Learn How to Become Part of the Growing Constellation!), Lee Dotson

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Data Management Planning & Support: The Libraries Perspective, Lee Dotson and Joel Lavoie

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STARS presentation for Faculty Senate, Lee Dotson and Sarah Norris

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Individual Differences in Digital Badging: Do Learner Characteristics Matter?, Joey R. Fanfarelli and Thomas Rudy McDaniel

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Medulla: A 2D sidescrolling platformer game that teaches basic brain structure and function, Joey R. Fanfarelli and Stephanie Vie

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Are Travel Purchases More Satisfactory Than Nontravel Experiential Purchases and Material Purchases? An Exploratory Study, Galia Fuchs, Po-Ju Chen, and Abraham Pizam

A Confucian Analysis of Chinese Tourists' Motivations, Xiaoxiao Fu, Liping A. Cai, and Xinran Lehto

A Confucian Analysis of Chinese Tourists' Motivations, Xiaoxiao Fu, Liping A. Cai, and Xinran Lehto

A Portrait of John Fletcher: From Bangor to Bournemouth … via the South Pacific, Alan Fyall

A Portrait of John Fletcher: From Bangor to Bournemouth … via the South Pacific, Alan Fyall

Examining the Effects of Vacation Ownership Product Attributes on Customer Satisfaction: An Investigation of Product Purchase and Use, Amy Gregory, H.G. Parsa, Khaldoon Nusair, David J. Kwun, and Sanjay Putrevu

Examining the Effects of Vacation Ownership Product Attributes on Customer Satisfaction: An Investigation of Product Purchase and Use, Amy Gregory, H.G. Parsa, Khaldoon Nusair, David J. Kwun, and Sanjay Putrevu

The Relationship Between Sense of Community and Satisfaction on Future Intentions to Attend an Association's Annual Meeting, Jeeyeon (Jeannie) Hahm, Deborah Breiter, Kimberly Severt, Youcheng Wang, and Jill Fjelstul

The Relationship Between Sense of Community and Satisfaction on Future Intentions to Attend an Association's Annual Meeting, Jeeyeon (Jeannie) Hahm, Deborah Breiter, Kimberly Severt, Youcheng Wang, and Jill Fjelstul

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Estimating Total Number of Attendees to an Open Free Non-Gated Outdoor Cultural Event – A Case of Zora! Festival in Eatonville, Florida, USA, Tadayuki Hara, Kimberly Severt, and Valeriya Shapoval

Food Safety Inspections Results: A Comparison of Ethnic-Operated Restaurants to Non-Ethnic-Operated Restaurants, Kimberly J. Harris, Kevin Stephen Murphy, Robin B. DiPietro, and Gretchen L. Rivera

Food Safety Inspections Results: A Comparison of Ethnic-Operated Restaurants to Non-Ethnic-Operated Restaurants, Kimberly J. Harris, Kevin Stephen Murphy, Robin B. DiPietro, and Gretchen L. Rivera

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The New Trends and Innovations in Selected Five-Star Hotels in Bangkok, Thailand, Nan Hua and Adarsh Batra

Environmental Rankings and Financial Performance: An Analysis of Firms in the U.S. Food and Beverage Supply Chain, Leonard A. Jackson and Dipendra Singh

Environmental Rankings and Financial Performance: An Analysis of Firms in the U.S. Food and Beverage Supply Chain, Leonard A. Jackson and Dipendra Singh

Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions, Yeajin Jang, Heejung Ro, and Tae-Hee Kim

Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions, Yeajin Jang, Heejung Ro, and Tae-Hee Kim

Understanding Customers’ Healthy Food Choices at Casual Dining Restaurants: Using the Value-Attitude-Behavior Model, Juhee Kang, Jinhyun Jun, and Suan Wohlsdorf-Arendt

Understanding Customers’ Healthy Food Choices at Casual Dining Restaurants: Using the Value-Attitude-Behavior Model, Juhee Kang, Jinhyun Jun, and Suan Wohlsdorf-Arendt

Recollection of the Sea Cruise: The Role of Cruise Photos and Other Passengers on the Ship, Juhee Kang, Aikaterini Manthiou, Insin Kim, and Sunghyup Sean Hyun

Recollection of the Sea Cruise: The Role of Cruise Photos and Other Passengers on the Ship, Juhee Kang, Aikaterini Manthiou, Insin Kim, and Sunghyup Sean Hyun

Restaurant Brand Pages on Facebook: Do Active Member Participation and Monetary Sales Promotions Matter?, Juhee Kang, Liang Tang, and Ann Marie Fiore

Restaurant Brand Pages on Facebook: Do Active Member Participation and Monetary Sales Promotions Matter?, Juhee Kang, Liang Tang, and Ann Marie Fiore

Gender Dynamics from an Arab Perspective: Intercultural Service Encounters, Marryam Khan, Heejung Ro, Amy Gregory, and Tadayuki Hara

Gender Dynamics from an Arab Perspective: Intercultural Service Encounters, Marryam Khan, Heejung Ro, Amy Gregory, and Tadayuki Hara

Financial leverage phenomenon in hospitality industry sub-sector portfolios, Murat Kizildag