Submissions from 2021
The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model, Marissa Orlowski, Diego Bufquin, and Michael E. Nalley
Alcohol Consumption Among Working Students: The Moderating Effects of Workplace Policies and College Major, Marissa Orlowski, Galia Fuchs, and Abraham Pizam
Transition to Online Culinary and Beverage Labs: Determining Student Engagement and Satisfaction During COVID-19, Marissa Orlowski, Cynthia Mejia, Robin M. Back, and Jason Fridrich
The Effect of Servant Leadership on Hotel Employees' Behavioral Consequences: Work Engagement Versus Job Satisfaction, Anastasia Ozturk, Osman M. Karatepe, and Fevzi Okumus
Destination Gender: Scale Development and Cross-cultural Validation, Li Pan, Lu Lu, and Tingting Zhang
An Examination of Restaurant Employees' Work-life Outlook: The Influence of Support Systems During COVID-19, Jeong-Yeol Park, S. Kyle Hight, Diego Bufquin, and Jessica Vieira de Souza Meira
Addressing the Complexities of Creating an Inclusive Campus for Transgender People (Presentation), Jason D. Phillips, John Blue, and Kerrie Taber
Addressing the Complexities of Creating an Inclusive Campus for Transgender People (Conference Paper), Jason D. Phillips, John William Blue, and Kerrie Taber
A Journey Into The World of Hospitality and Tourism, Abraham Pizam
Pivoting to Deeper Experiences in Higher Education Classrooms, Danielle M. Pratt and Daniel W. Eadens
Marketing China to U.S. Travelers Through Electronic Word-of-Mouth and Destination Image: Taking Beijing as an Example, Li Ran, Luo Zhenpeng, Anil Bilgihan, and Fevzi Okumus
Qualitative Research via Focus Groups: Will Going Online Affect the Diversity of Your Findings?, Brendan Richard, Stephen A. Sivo, Marissa Orlowski, Robert C. Ford, Jamie Murphy, David N. Boote, and Eleanor L. Witta
Households' Net Financial Wealth as a Determinant of Tourism Demand Cycles: Evidence from US Travel to Selected Caribbean Destinations, Jorge Ridderstaat
COVID-19 and Small Lodging Establishments: A Break-even Calibration Analysis (CBA) Model, Manuel Rivera, Murat Kizildag, and Robertico Croes
The Relationship Between Career Adaptability, Hope, Resilience, and Life Satisfaction for Hospitality Students in Times of COVID-19, Manuel Rivera, Valeriya Shapoval, and Marcos de Medeiros
Employee-fit and Turnover Intentions: The Role of Job Engagement and Psychological Contract Violation in the Hospitality Industry, Sharjeel Saleem, Muhammad Imran Rasheed, Mehwish Malik, and Fevzi Okumus
Health Tourism in a Developed Country with a Dominant Tourism Market: The Case of the United States' Travellers to Canada, Saba Salehi-Esfani, Jorge Ridderstaat, and Ahmet Ozturk
The COVID-19 Pandemic Effects on the Hospitality Industry Using Social Systems Theory: A Multi-country Comparison, Valeriya Shapoval, Peder Hagglund, Abraham Pizam, Villy Abraham, Mats Carlback, Tobias Nygren, and Riana Madison Smith
The Quality of Gardens Tourism and the Visitor Experience: Differentiating Between First Time and Repeat Visitors, Valeriya Shapoval, Manuel Rivera, and Robertico Croes
COVID-19: Implications for Nature and Tourism, Mark Spalding, Lauretta Burke, and Alan Fyall
Food Waste Reduction and Taking Away Leftovers: Interplay of Food-ordering Routine, Planning Routine, and Motives, Shalini Talwar, Puneet Kaur, Bendegul Okumus, Umair Ahmed, and Amandeep Dhir
A Critical Review and Reconstruction of Perceptual Brand Equity, Asli Tasci
Social Representations of Space Travel: Modeling the Antecedents and Outcomes, Asli D.A. Tasci, Alan Fyall, and Xiaoxiao Fu
An Empirical Modeling of Transformation Process Through Trip Experiences, Asli D.A. Tasci and Maksim Godovykh
Negative Affectivity and People's Return Intentions to Hospitality and Tourism Activities: The Early Stages of COVID-19, Edwin Torres, Jorge Ridderstaat, and Wei Wei
No Vacation Needed: An Exploration on Why American Hospitality Workers Won’t Use Up Their Bacation Days, Edwin Torres, Elizabeth A. Yost, and Giulio Ronzoni
The Impact of Wearable Devices on Employee Wellness Programs: A Study of Hotel Industry Workers, Edwin Torres and Tingting (Christina) Zhang
"What if My Experience Was Not What I Expected?": Examining Expectation-Experience (Dis)Confirmation Effects in China's Rural Destinations, Chaohui Wang, Juan Liu, and Tingting Zhang
Can "Bad" Stressors Spark "Good" Behaviors in Frontline Employees? Incorporating Motivation and Emotion, Jiaxin (Syliva) Want, Xiaoxiao Fu, and Youcheng Wang
A Personal Learning Environment (PLE) Approach to Mobile Teaching and Learning on a Short-term Study Abroad, Wei Wei, Cynthia Mejia, and Ruoxi Qi
Emotional Solidarity and Destination Loyalty Amid the COVID-19 Pandemic: A Comparison of Two Scales, Kyle Maurice Woosnam, Dongoh Joo, Kayode D. Aleshinloye, and Tara J. Denley
Facial Recognition Check-in Services at Hotels, Feng Zeng Xu, Yun Zhang, Tingting Zhang, and Jing Wang
Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists, Shun Ye and Wei Wei
“I have to watch my back”: Exploring Chinese hotel Guests' Generalized Distrust and Coping Behavior, Tianyu Ying, Xiaoyuan Tan, Wei Wei, Yanyan Zheng, Shun Ye, and Moaying Wu
Customers' Risk Perception and Dine-out Motivation During a Pandemic: Insight for the Restaurant Industry, Elizabeth Yost and Yusi Cheng
Financial Recovery Strategies for Restaurants During COVID-19: Evidence From the US Restaurant Industry, Elizabeth Yost, Murat Kizildag, and Jorge Ridderstaat
The Power of Engagement: Understanding Active Social Media Engagement and the Impact on Sales in the Hospitality Industry, Elizabeth Yost, Tingting (Christina) Zhang, and Ruoxi Qi
When Positive Reviews Backfire: The Effect of Review Dispersion and Expectation Disconfirmation on Airbnb Guests' Experiences, Lu Zhang, Wei Wei, Nathaniel D. Line, and Yusi Cheng
Social Distancing: The Effect of Density and Power on Restaurant Consumers, Lu Zhang, Wei Wei, Nathaniel D. Line, and Sean McGinley
Integrating the Tourist Gaze with the Social Servicescape: Implications for Creating Memorable Theme Park Experiences, Yanyan Zhang, Wei Wei, Nathaniel Line, and Lu Zh
Hospitality and Tourism Student Engagement and Hope During the COVID-19 Pandemic, YunYing (Susan) Zhong, James Busser, Valeriya Shapoval, and Kevin Stephen Murphy
Understanding Online Travel Communities: A Literature Review and Future Research Directions in Hospitality and Tourism, Yuan Zhou, Woo Gon Kim, Bendegul Okumus, and Cihan Cobanoglu
Submissions from 2020
Public Preferences and Willingness to Pay for Invasive Forest Pest Prevention Programs in Urban Areas, Damian C. Adams, Jose R. Soto, John Lai, Francisco J. Escobedo, Sergio Alvarez, and Abu S.M.G. Kibria
5, 4, 3, 2, 1, Go... Zoom!, Sandy Avila
Data Visualization: The What, Why, & How, Sandy Avila
Data Visualization & Why it is Important to Get it Right: Tools You Can Use, Sandy Avila
Mindfulness Meditation: Alternative Practice Techniques, Sandy Avila
Mindfulness Meditation: Benefits to Meditation & Basic Practice Techniques, Sandy Avila
Mindfulness Meditation: Introduction to Meditation, Sandy Avila
Navigating the New Normal at the UCF Libraries: A Spotlight on our Reopening Process, Sandy Avila
Top Apps to Explore During COVID-19 Quarantine, Sandy Avila
Staying Calm & Carrying On: How the UCF Libraries’ STEM Librarians Extended their Reach Through Remote Access, Sandy Avila and Buenaventura Basco
Seek and Find: Tips on Exploring STEM Journal Evaluation & Metrics, Sandy Avila and Sarah A. Norris
Taking a Grassroots Approach: Creating a Future for STEAM Based Research, Data, and Tools Support at the UCF Libraries, Sandy Avila, Sarah Norris, Lee Dotson, and Ven Basco
Measuring Research Impact Citation Analysis Tools, Buenaventura (Ven) Basco
Humanities in the Open: The Challenges of Creating an Open Literature Anthology, Christian Beck, Lily Dubach, Sarah A. Norris, and John Venecek
Sustaining Connectivity & Shifting to Remote Services During the COVID-19 Crisis: Stories from the UCF Libraries, Corinne Bishop, Sandy Avila, and Barbara Tierney
Full STEAM Ahead: Piloting Graduate & Faculty RDM Workshops, Corinne Bishop, Lee Dotson, Buenaventure Basco, Sarah Norris, and Sandy Avila
Streamlining the Format Review Process: Best Practices and Lessons Learned, Kerri Bottorff, Padmini Coopamah Waldron Dr., and Amanda Ammirati
Co-workers, Supervisors and Frontline Restaurant Employees: Social Judgments and the Mediating Effects of Exhaustion and Cynicism, Diego Bufquin
Situational and Personal Factors Influencing Hospitality Employee Engagement in Value Co-creation, Prakash K. Chathoth, Robert J. Harrington, Eric S. W. Chan, Fevzi Okumus, and Zibin Song
Seeing Destinations Through Vlogs: Implications for Leveraging Customer Engagement Behavior to Increase Travel Intention, Yusi Cheng, Wei Wei, and Lu Zhang
The "If-Then" Rules Matter More? The Roles of Regulatory Focus and Leader–member Exchange, You-De Dai, Wen-Long Zhuang, Annie Ko, and Fevzi Okumus
A Glimpse into Metadata Inclusiveness: A Preliminary Literature Review Using NVivo, Sai Deng
Zhongguo Yan Jiu Wai Wen Jiu Ji Hui Kan: Zhongguo Ji Lu (Chinese Studies in the West: The Chinese Record), Volume 12, Sai Deng and Guoqing Li
Growth and New Directions: CALA Academic Resources and Repository System, Sai Deng, Weiling Liu, Suzhen Chen, Mingyan Li, and Meng Qu
Data Documentation, Analysis & Statistical Software, Sai Deng and Xiang Zhu
Data Documentation, Databases & Statistical Software, Sai Deng and Xiang Zhu
Library Support for Course Materials, Sara Duff, Rich Gause, and Sarah A. Norris
Supervisors Matter for College Students: Relationships between Employment Type and Student Outcomes, Daniel W. Eadens and Justin D. Hultman
School Safety in Rural Settings, Daniel W. Eadens, Larry Walker, and Vasily Yurin
Lights, Camera, Action: Tips and Tricks for Librarian Videographers and Video Managers, Rachel L. Edford
Lights, camera, action: tips and tricks for librarian videographers and video managers, Rachel L. Edford
Does the sequence of presentations matter for academic conferences? An application of the peak-end rule in event management, Maksim Godovykh and Jeeyeon (Jeannie) Hahm
Health outcomes of tourism development: A longitudinal study of the impact of tourism arrivals on residents’ health, Maksim Godovykh and Jorge Ridderstaat
Customer Experience in Tourism: A Review of Definitions, Components, and Measurements, Maksim Godovykh and Asli D. A. Tasci
Satisfaction vs Experienced Utility: Current Issues and Opportunities, Maksim Godovykh and Asli D. A. Tasci
A Practical Guide to Scholarly Activity for Health Sciences Librarians, Terri Gotschall, Shalu Gillum, and Nadine Dexter
Finding and Evaluating Journals, Terri Gotschall and Sarah A. Norris
Impact of Error Management Culture on Organizational Performance, Management-team Performance and Creativity in the Hospitality Industry, Priyanko Guchait, Yu Qin, Juan Madera, Nan Hua, and Xingyu Wang
Students’ Self-Efficacy, Causal Attribution Habits and Test Grades, Kerstin Hamann, Maura A.E. Pilotti, and Bruce M. Wilson
Adventure or Amusement? Image and Identity Challenges for the Aerial Adventure Industry and Implications for Positioning and Policy, Marcus Hansen, Alan Fyall, and Thanasis Spyriadis
Understanding the Impact of COVID-19 Intervention Policies on the Hospitality Labor Market, Arthur Huang, Christos Makridis, Mark Baker, Marcos Medeiros, and Zhishan Guo
Helpful or Harmful? A Double-edged Sword of Emoticons in Online Review Helpfulness, Guei-Hua Huang, Chun-Tuan Chang, Anil Bilgihan, and Fevzi Okumus
Little Magazines, Postwar Internationalism, and the Construction of World Cinema, Louise Kane
Turning Your Customers into Brand Evangelists: Evidence from Cruise Travelers, Juhee Kang, David J. Kwun, and Jeeyeon (Jeannie) Hahm
Independent Black Institutions and Rhetorical Literacy Education: A Unique Voice of Color, Jamila M. Kareem
Sustained Communities for Sustained Learning: Connecting Culturally Sustaining Pedagogy to WAC Learning Outcomes, Jamila M. Kareem
100 Books to Think About, Cynthia M. Kisby
Informing Timeshare Exchange Services on the Drivers of Customer-driven Co-production, Gabriela Lelo de Larrea and Amy M. Gregory
Textbook Affordability Efforts at the University of Central Florida, Katy A. Miller
Collaborations in Textbook Affordability: Using Library-Sourced Materials as a Possible Solution, Katy A. Miller, Sara Duff, and Penny Beile
Perceived Robotic Server Qualities and Functions Explaining Customer Loyalty in the Theme Park Context, Ady Milman, Asli Tasci, and Tingting (Christina) Zhang
Know Your Rights: A Copyright Discussion for Faculty, Sarah A. Norris
Liaison and Scholarly Communication Librarians Collaborating to Support Faculty and Students, Sarah A. Norris, Sandy Avila, and Buenaventura (Ven) Basco
Copyright & Fair Use in the Time of COVID-19, Sarah A. Norris and Rich Gause
Copyright, Fair Use & Online Teaching During Emergency Circumstances, Sarah A. Norris and Rich Gause
The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-role Customer Service Behavior: A Moderated Mediation Model, Marissa Orlowski, Diego Bufquin, and Michael E. Nalley
Accessibility and Online Instruction, Rachel E. Trnka
Corporate Social Responsibility in International Hotel Chains and its Effects on Local Employees: Scale Development and Empirical Testing in China, Chaohui Wang, Runhong Hu, and Tingting (Christina) Zhang