Submissions from 2017

Tourism's Potential to Benefit the Poor: A Social Accounting Matrix Model Applied to Ecuador, Robertico Croes and Manuel Rivera

The Importance of Strategic Communication During Change Management at Palm College of Hospitality and Event Management, Caroline Day, Mathilda van Niekerk, and Fevzi Okumus


Diving into the University Knowledge Community: Navigating the Expanded Role of the Metadata Librarian, Sai Deng


Handout for the ALCTS TSMAL Interest Group Meeting, Sai Deng


Overcoming the Challenges of Implementing Standardized Metadata Practices in a Digital Repository, Sai Deng


Improving the CALA's Social Media Experience: The First CALA Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, and Chenwei Zhao


Chinese American Librarians Association: Embracing Diversity and Outreaching to the Global Community, Sai Deng and Ying Zhang


Disrupting the Model: Fostering Cultural Change Through Academic Partnerships, Aimee deNoyelles, John Raible, Penny Beile, and Sarah Norris


Rebellions are Built on Hope: Joining Forces to Support OER in a Restrictive Institutional Environment, Aimee deNoyelles, John Raible, Sarah A. Norris, Rich Gause, and Penny Beile

Feeling Loyal? The Impacts of Affective Customer Experiences on Business, Rouxelle de Villiers and Po-Ju Chen

Achieving Requisite Variety in Customer Experience Research for Improving Marketing Relationship Performances, Rouxelle de Villiers, Po-Ju Chen, Pedro Mir Bernal, Linda Coleman, Tung-Cheng (TC) Huan, and Arch G. Woodside


Size, Functional Heterogeneity, and Teamwork Quality Predict Team Creativity and Innovation, Robert L. Dipboye

Effects of Work Status Congruence and Perceived Management Concern for Employees on Turnover Intentions in a Fast Casual Restaurant Chain, Robin B. DiPietro and Diego Bufquin


Digital Project Lifecycle Curating Across the Curriculum, Lee Dotson

How Internal Branding Process Really Pays Off Through Brand Trust, Ezgi Erkmen, Murat Hancer, and Jerrold K. Leong

Dissecting Chinese Adolescents' Overseas Educational Travel Experiences: Movements, Representations and Practices, Xiaoxiao Fu, Zhouwei (Joy) Huang, Qian Li, and Ksenia Kirillova

Self-Congruity and Flow as Antecedents of Attitude and Loyalty Towards a Theme Park Brand, Xiaoxiao Fu, Juhee Kang, and Asli Tasci

The Antecedents and Outcomes of Food Fafety Motivators for Restaurant Workers: An Expectancy Framework, Kimberly J. Harris, Kevin S. Murphy, Robin B. DiPietro, and Nathaniel D. Line

U.S. Long-Haul Truck Driver Work Organization and the Association with Cardiometabolic Disease Risk, Adam Hege, Michael Kenneth Lemke, Yorghos Apostolopoulos, Mike Perko, Sevil Sonmez, and Robert Strack


Changing Landscape of Discovery: Content, Linking, and User Experience, Athena Hoeppner


Discovery Duo: Examining EDS and Encore Duet Discovery Options., Athena Hoeppner


EBSCO Admin Holdings Management and Full Text Finder Workshop, Athena Hoeppner


ISTL9413 Lecture on Discovery Services, Athena Hoeppner


Last But Not Least: UX of Linking and Content Delivery, Athena Hoeppner


Tomorrow's Technology Today: Imagining Better eResource Access, Athena Hoeppner

Risk-tourism, Risk-taking and Subjective Well-being: A Review and Synthesis, Michelle Holm, Peter Lugosi, Robertico Croes, and Edwin Torres

Communication and hands-on problem resolution: A case study in event management, Michelle R. Holm and Deborah Breiter

Perceived Workplace Mistreatment: Case of Latina Hotel Housekeepers, Yu-Chin (Jerrie) Hsieh, Sevil Sonmez, Yorghos Apostolopoulos, and Michael Kenneth Lemke

Does Paying Higher Franchise Fees Command Higher RevPAR?, Nan Hua, John W. O'Neill, Khaldoon Nusair, Dipendra Singh, and Agnes DeFranco

Systematic Effects of Crime on Hotel Operating Performance, Nan Hua and Yang Yang

What Fosters Favorable Attitudes Toward Using Travel Mobile Applications?, Jinyoung Im and Murat Hancer

Effects of Third-Party Certification on Patrons' Service Quality Evaluation in the Luxury-Restaurant Industry, Jinhyun Jun, Juhee Kang, and Sunghyup (Sean) Hyun

Effects of third-party certification on patrons’ service quality evaluation in the luxury-restaurant industry, Jinhyun Jun, Juhee Kang, and Sunghyup Sean Hyun

An Investigation of Brand Experience on Brand Attachment, Knowledge, and Trust in the Lodging Industry, Juhee Kang, Aikaterini Manthiou, Norzuwana Sumarjan, and Liang (Rebecca) Tang


The Hydraulic Size Of A Dam: A Metric Indicating Potential Hydrologic Impact For Storage And Diversion, Kelly M. Kibler

Flow Alteration Signatures of Diversion Hydropower: An Analysis Of 32 Rivers In Southwestern China, Kelly M. Kibler and Mohammadhossein Alipour

What Do We Know About Social Media and Firms' Financial Outcomes So Far?, Murat Kizildag, Mehmet Altin, Ozgur Ozdemir, and Ilhan Demirer

Darden Restaurants, Inc. Is the turnaround happening?, Murat Kizildag, Fevzi Okumus, and Kevin S. Murphy

Human Agency Shaping Tourism Competitiveness and Quality of Life in Developing Economies, Marketa Kubickova, Robertico Croes, and Manuel Rivera

Burnout in the Hospitality Industry: The Case of a Restaurant Manager, Joseph Lederer, Mathilda van Niekerk, and Fevzi Okumus

The role of hospitality service quality in third places for the elderly: An exploratory study, Ji-Eun Lee and Denver Severt

The Role of Hospitality Service Quality in Third Places for the Elderly: An Exploratory Study, Ji-Eun Lee and Denver Severt

What Do Parents Look For in an Overseas Youth Summer Camp? Perspectives of Chinese Parents, Xinran Y. Lehto, Xiaoxiao Fu, Ksenia Kirillova, and Chen Bi

Vacation Benefits and Activities: Understanding Chinese Family Travelers, Xinran Y. Lehto, Xiaoxiao Fu, Hanliang Li, and Lingqiang Zhou

Work Organization, Sleep, and Metabolic Syndrome Among Long-Haul Truck Drivers, Michael Kenneth Lemke, Yorghos Apostolopoulos, Adam Hege, Laurie Wideman, and Sevil Sonmez

Work and Sleep Among Transport Operators: Disparities and Implications for Safety, Michael K. Lemke, Adam Hege, Yorghos Apostolopoulos, Laurie Wideman, and Sevil Sonmez

Work, Sleep, and Cholesterol Levels of U.S. Long-Haul Truck Drivers, Michal Kenneth Lemke, Yorghos Apostolopoulos, Adam Hege, Laurie Wideman, and Sevil Sonmez

Management of an Early Detection Program: Supporting Helpful Features, Marisa Macy, Frances Page Glascoe, Yixuan Ji, Robert Macy, and Bingbing Zhang

Authentic Assessment to Measure Outcomes in Creative Arts, Marisa Macy, Bingbing Zhang, Yixuan Ji, and Robert Macy

An integration of cognitive appraisal theory and script theory in the luxury cruise sector: The bridging role of recollection and storytelling, Aikaterini Manthiou, Juhee Kang, and Sunghyup Sean Hyun


A Repulsive Monument to Stone Mountain and Black Resistance., Barry J. Mauer


Pulse - A Consultation, Barry J. Mauer

The Citizen Curating Project Confronts the Pulse Nightclub Shooting, Barry J. Mauer


The New Age of Eliminationism in America: A Conversation with David Neiwert and Barry Mauer in Orlando, Florida, April 19, 2017, Barry J. Mauer

Measuring the Components of Visitor Experience on a Mountain Attraction: The Case of the Nordkette, Tyrol, Austria, Ady Milman, Anita Zehrer, and Asli Tasci


Copyright Considerations Curating across the Curriculum, Sarah A. Norris


Copyright Considerations for OERs, Sarah A. Norris


Where to Publish & Author Rights at a Glance, Sarah A. Norris


Where to publish & Author Rights at a glance, Sarah A. Norris


Making the UCF Libraries Part of Your Course, Sarah A. Norris, Barbara G. Tierney, and Christina Wray


You've Finished Your Research...Now What?, Sarah A. Norris and Christina C. Wray

A Theoretical Framework of Electronic Word-of-Mouth Against the Backdrop of Social Networking Websites, Khaldoon Nusair, Nan Hua, Ahmet Ozturk, and Irfan Butt

The Importance of Having a Balanced Rating Index for Ranking Academic Journals, Fevzi Okumus, Xinyuan (Roy) Zhao, Mathilda van Niekerk, and Rob Law

Richmond, Virginia is Out: A DMO Case Study of LGBT Marketing, Eric Olson and Heejung Ro

Does Franchising Matter on IPO Performance? An Examination of Underpricing and Post-IPO Performance, Ozgur Ozdemir and Murat Kizildag


CD-ROM's acquaintances: What to do with the skeletons in our academic libraries, Jeanne Piascik, Kristine Shrauger, and Lindsey Ritzert


Two Barcodes, Many Headaches, Jeanne Piascik, Kristine Shrauger, Lindsey Ritzert, Tina Buck, and Ying Zhang

An Exploratory Study of Gay Travelers: Socio-Demographic Analysis, Heejung Ro, Eric Olson, and Youngsoo Choi


Making Sense of E-Resources Usage Statistics, Scott Schmucker, Athena Hoeppner, Shelly Schmucker, and Pamela Herring

Exploring Experiential Consumption Dimensions in the Theme Park Contex, Asli Tasci and Ady Milman

Driving RV Park/Campground Selection: A Grounded Theory Approach, A. J. Templeton, Jill Fjelstul, Kimberly Severt, and Yeon Ho Shin

Towards Understanding the Effects of Time and Emotions on the Vacation Experience, Edwin Torres, Nan Hua, and Wei Wei

Customer and Employee Incivility and its Causal Effects in the Hospitality Industry, Edwin N. Torres, Mathilda van Niekerk, and Marissa Orlowski


Let's 'Meetup' at the Theme Park, Edwin Torres and Marissa Orlowski

How "Social" are Destinations? Examining European DMO Social Media Usage, Ahmet Usakli, Burcu Koc, and Sevil Sonmez

Contemporary Issues in Events, Festivals and Destination Management, Mathilda van Niekerk


Open Humanities: Strategies for Creating Open Access Course Materials, John Venecek, Christian Beck, John Raible, Sarah A. Norris, and Lily Flick

The Impacts of Hotels' Error Management Culture on Customer Engagement Behaviors (CEBs), Wei Wei, Nan Hua, Xiaoxiao Fu, and Priyanko Guchait

The Power of Self-service Technologies in Creating Transcendent Service Experiences: The Paradox of Extrinsic Attributes, Wei Wei, Edwin Torres, and Nan Hua

The Power of Self-Service Technologies in Creating Transcendent Service Experiences: The Paradox of Extrinsic Attributes, Wei Wei, Edwin N. Torres, and Nan Hua


Creative Commons 101, Christina C. Wray and Sarah A. Norris

An Evaluation of Essential Revenue Management Competencies: Similarities and Differences Between Practitioners and Educators, Yang Yuan, Ning-Kuang Chuang, and Amy Gregory

Generation Y's Positive and Negative eWOM: Use of Social Media and Mobile Technology, Tingting (Christine) Zhang, Behzad Abounia Omran, and Cihan Cobanoglu

Service Innovation: Engaging Generation Y to Co-create through Mobile Technology, Tingting (Christine) Zhang, Can Lu, and Murat Kizildag

To Be a Savior or a Spectator?, Xi-Yue (Moon) Zhang and Po-Ju Chen


Saving Student Money: Hidden Textbooks in eBook Collections, Ying Zhang and Athena Hoeppner


Transforming Textbook Affordability: A Library and Vendor Collaboration., Ying Zhang, Athena Hoeppner, and Elias Evalyn

Submissions from 2016

Do the physical facilities in restaurants match seniors’ preferences?, Barbara A. Almanza, Jing Ma, Richard Ghiselli, Ji-Eun Lee, Carl Behnke, and Sandra Sydnor

Corporate governance, ownership structure, and credit ratings of hospitality firms, Mehmet Altin, Murat Kizildag, and Ozgur Ozdemir

Measuring Generation Y Consumers’ Perceptions of Green Practices at Starbucks: An IPA analysis, Roberta Atzori, Valeriya Shapoval, and Kevin Stephen Murphy

The effects of brand attachment on behavioral loyalty in the luxury restaurant sector, Nedra Bahri-Ammari, Mathilda van Niekerk, Haykel Ben-Khelil, and Jinene Chtioui

The Mediating effect of Virtual Interactivity in Travel Related Online Social Network Websites, Albert Barreda, Fevzi Okumus, Khaldoon Nusair, and Anil Bilgihan


Getting to know SCUA, or, Getting to know UCF Libraries' Special Collections and University Archives, David Benjamin

Factors influencing hotel managers’ perceptions regarding the use of mobile apps to gain a competitive advantage, Serkan Bertan, Murat Bayram, Ahmet B. Ozturk, and Nisan Benzergil


STARS Presentation for Rosen College Faculty, Kerri Bottorff


STARS, Faculty Profiles, and Author Rights, Kerri Bottorff, Lee Dotson, and Sarah Norris

The Influence of the DinEX Service Quality Dimensions on Casual Dining Restaurant Customers' Satisfaction and Behavioral Intentions, Diego Bufquin, Robin B. DiPietro, and Charles G. Partlow

The Applications of Environmental Technologies in Hotels, Eric S. W. Chan, Wilco Chan, and Fevzi Okumus


Hacking Discovery for Better UX, Edward Corrado, Frierson Eric, and Athena Hoeppner


Hacking Discovery for Better UX: Workshop Handouts, Edward Corrado, Frierson Eric, and Athena Hoeppner